Hot water has to come from elsewhere, such as an existing immersion cylinder, an electric water heater or a separate hot water heat pump. In England and Wales, the Boiler Upgrade Scheme now includes a grant of £2,500 for air-to-air heat pumps in homes, from 28 April 2026, subject to the scheme's conditions. The installer must be MCS-certified to apply, and the refrigerant work must be done by an F-gas certified engineer.
Top-floor rooms in Suffolk that overheat in summer gain from the cooling an air-to-air system provides. For terraced homes in Suffolk, the outdoor unit can often sit in a rear yard with tidy pipe runs to each room. Extensions and garden rooms in Suffolk that are hard to connect to the main heating can have their own air-to-air unit.
Who it suits
- Rooms that get too hot in summer as well as cold in winter
- Extensions, conservatories and garden rooms
- Flats and apartments with storage or panel heaters
- Homes where fitting radiators and pipework would be very disruptive
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your quote.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Since 29 May 2025, permitted development in England allows up to two air source heat pumps on a house, each up to 1.5 m³, with no blanket 1 m boundary rule — the installation must still meet the MCS planning standards, including the noise check. Listed buildings, flats and some conservation-area positions need extra consent, which we check at survey.
Air-to-air heat pumps prices in Suffolk
The ranges below are typical installed prices for homes in Suffolk, including VAT. A survey sets the exact figure, because two similar-looking houses in Suffolk can need quite different radiators and pipework.
| System | Installed guide price |
|---|---|
| Air-to-air heat pump, 1–2 rooms | £2,400–£5,000 |
| Air-to-air heat pump, multi-room 3–4 bedroom home | £4,000–£8,000 |
Installed, inc VAT. Air-to-air systems heat (and can cool) rooms but do not provide hot water. In England and Wales the Boiler Upgrade Scheme gives £2,500 towards an air-to-air system in a home, deducted from your quote where eligible.
Towns we cover in Suffolk
We cover 11 towns in Suffolk for air-to-air heat pumps. Each links to local guide prices and the grant position for England.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Ipswich | IP1 | Woodbridge | 7 h 44 min |
| Lowestoft | NR32 | Beccles | 7 h 39 min |
| Bury St Edmunds | IP33 | Stowmarket | 7 h 42 min |
| Haverhill | CB9 | Newmarket | 7 h 44 min |
| Felixstowe | IP11 | Harwich | 7 h 45 min |
| Sudbury | CO10 | Halstead | 7 h 44 min |
| Stowmarket | IP14 | Ipswich | 7 h 42 min |
| Newmarket | CB8 | Haverhill | 7 h 42 min |
| Beccles | NR34 | Lowestoft | 7 h 40 min |
| Southwold | IP18 | Beccles | 7 h 41 min |
| Woodbridge | IP12 | Ipswich | 7 h 43 min |
Air-to-air heat pumps questions
Can air-to-air heat pumps cool as well as heat?
Yes. Most air-to-air systems can reverse their cycle to cool and dehumidify rooms in summer, which makes them useful for loft rooms, south-facing extensions and home offices that overheat. Cooling uses electricity, so running costs rise if it is used heavily. You control heating and cooling for each room separately.
Are air-to-air heat pumps suitable for flats?
Often, yes. They need no radiators, pipework or cylinder, so they suit flats heated by storage or panel heaters. You need a position for the outdoor unit, such as a balcony, wall bracket or ground-floor yard, and leaseholders normally need the freeholder's or management company's consent. Planning rules for flats differ by nation, so we check what applies at survey.
Is there a grant for air-to-air heat pumps?
In England and Wales, yes: the Boiler Upgrade Scheme includes a grant of £2,500 for air-to-air heat pumps in homes, from 28 April 2026. The MCS-certified installer applies to Ofgem and deducts it from your quote, subject to the scheme's conditions. The scheme does not cover Scotland or Northern Ireland; in Scotland, Home Energy Scotland has its own rules.
How do I look after an air-to-air system?
Clean the indoor unit filters regularly, typically every few weeks during heavy use and following the manufacturer's guidance, and keep the outdoor unit clear of leaves and snow. Annual servicing is recommended and is often a condition of the manufacturer's warranty. Any work on the refrigerant circuit must be done by an F-gas certified engineer.