A commercial heat pump installation is an air source system designed for a non-domestic or multi-unit building, such as an office, shop, surgery, small workshop or block of flats, where the heating load and hours of use are larger or more varied than in a single home. Rather than one unit, these systems often use several outdoor units working together, called a cascade, so output can step up and down with demand and one unit can be serviced while the others keep running.
Landlords and managing agents in South Glamorgan can phase the work to keep tenants and staff comfortable during the switchover. Businesses across South Glamorgan can arrange a site survey of premises in South Glamorgan before any equipment is specified. On busy South Glamorgan high streets, deliveries and crane lifts are scheduled around access restrictions and opening hours.
Who it suits
- Blocks of flats and houses in multiple occupation needing shared or per-flat systems
- Offices, shops and small commercial premises replacing gas or oil boilers
- Landlords and managing agents planning low-carbon upgrades
- Buildings with roof or yard space for outdoor plant
Grants and rules for heat pumps in Wales
In Wales the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027; £2,500 for air-to-air). The MCS-certified installer named in your quote applies to Ofgem for you, and the grant comes off your quote.
There is no VAT on installing a heat pump anywhere in the UK, Wales included, until 31 March 2027. Planning rules for heat pumps in Wales are set by the Welsh Government and differ from England's, so the surveyor checks the unit position against them.
Prices
Commercial systems are priced after a site survey and load calculation.
Towns we cover in South Glamorgan
We cover 6 towns in South Glamorgan for commercial heat pump installation. Each links to local guide prices and the grant position for Wales.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Cardiff | CF10 | Penarth | 7 h 50 min |
| Barry | CF62 | Dinas Powys | 7 h 51 min |
| Penarth | CF64 | Dinas Powys | 7 h 50 min |
| Cowbridge | CF71 | Llantwit Major | 7 h 50 min |
| Dinas Powys | CF64 | Penarth | 7 h 50 min |
| Llantwit Major | CF61 | Cowbridge | 7 h 50 min |
Commercial heat pump installation questions
Can heat pumps go on a flat roof?
Yes, flat roofs are a common position for commercial plant. The roof needs a structural check for the weight of the units and their frames, and the installation usually needs a lifting plan, anti-vibration mounts, drainage for defrost water and safe access for maintenance. Pipe and cable routes from the roof into the building are planned at survey.
What is a cascaded heat pump system?
A cascaded system links two or more outdoor heat pump units to one controller, which runs as many units as demand needs. On mild days one unit might run; on cold days all of them. This keeps each unit working efficiently, spreads wear across the units and means heating can usually continue at reduced output if one unit needs repair or servicing.
Are there grants for commercial heat pumps?
It depends on the building, its size and use, who owns it and which nation it is in, and the rules differ from those for homes. We check at survey whether any scheme applies to your building in England, Wales, Scotland or Northern Ireland, and we do not include a grant in the quote unless eligibility has been confirmed.
How much does a commercial heat pump cost?
Commercial heat pumps are priced after a site survey, because cost depends on the building's heat load, the number and size of units, where the plant goes, access, and any changes to the heating system inside. We then give a written quote setting out the equipment, the programme and what is included. There is no reliable guide price for commercial work without seeing the building.