If you have a combi, there is no cylinder at the moment, so the first question is where one can go. If you have a system or regular boiler, you already have a cylinder, but it is unlikely to suit a heat pump, which needs a larger internal coil to heat water at lower temperatures. Regular boilers also have tanks in the loft that can usually be taken out, freeing space.
Households across Devon moving off gas can have a survey in Devon that compares running costs on realistic assumptions. Many gas-heated homes in Devon have a combi boiler in the kitchen, so the survey starts by finding the right place for a cylinder. Rear gardens and side returns in Devon usually offer a sensible spot for the outdoor unit, checked for airflow and neighbours.
Who it suits
- Homes in England and Wales eligible for the Boiler Upgrade Scheme
- Combi owners who can find space for a hot water cylinder
- Households ready to give up gas entirely and drop the standing charge
- Boilers that are old, unreliable or due for replacement
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your quote.
There is no VAT on installing a heat pump anywhere in the UK until 31 March 2027. In England most houses can have an air source heat pump under permitted development, provided the unit meets the MCS noise and siting standards; the old 1 m boundary limit was removed on 29 May 2025. We flag listed buildings, flats and sensitive conservation-area positions at survey.
Gas boiler to heat pump prices in Devon
These are guide prices for Devon, installed and including VAT. Your final price is fixed in a written quote after the survey and depends on the heat loss of the house, the radiators that need changing and where the unit goes.
| Home | Typical size | Installed guide price | After £7,500 grant |
|---|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,600–£12,650 | £2,100–£5,150 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,600–£13,650 | £3,100–£6,150 |
| 3 bedroom semi or small detached | 6–9 kW | £12,100–£15,650 | £4,600–£8,150 |
| 4 bedroom detached | 8–12 kW | £14,150–£18,200 | £6,650–£10,700 |
| 5+ bedroom or larger older house | 11–16 kW | £16,650–£22,750 | £9,150–£15,250 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning.
Towns we cover in Devon
We cover 18 towns in Devon for replacing a gas boiler with a heat pump. Each links to local guide prices and the grant position for England.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Plymouth | PL1 | Saltash | 8 h 01 min |
| Exeter | EX4 | Crediton | 7 h 57 min |
| Paignton | TQ3 | Torquay | 8 h 00 min |
| Torquay | TQ1 | Paignton | 8 h 00 min |
| Newton Abbot | TQ12 | Torquay | 7 h 59 min |
| Exmouth | EX8 | Sidmouth | 7 h 58 min |
| Barnstaple | EX31 | Bideford | 7 h 54 min |
| Bideford | EX39 | Barnstaple | 7 h 54 min |
| Tiverton | EX16 | Crediton | 7 h 56 min |
| Crediton | EX17 | Exeter | 7 h 57 min |
| Dartmouth | TQ6 | Paignton | 8 h 01 min |
| Honiton | EX14 | Sidmouth | 7 h 57 min |
| Ilfracombe | EX34 | Barnstaple | 7 h 52 min |
| Kingsbridge | TQ7 | Dartmouth | 8 h 02 min |
| Okehampton | EX20 | Tavistock | 7 h 57 min |
| Sidmouth | EX10 | Honiton | 7 h 58 min |
| Tavistock | PL19 | Plymouth | 7 h 59 min |
| Totnes | TQ9 | Paignton | 8 h 00 min |
Replacing a gas boiler with a heat pump questions
Can a heat pump replace a combi boiler?
Yes, but you need room for a hot water cylinder, because heat pumps store hot water rather than heating it on demand. Most homes find a space in a cupboard, utility room, garage or under the stairs, and compact or combined indoor units help where space is tight. The survey measures the options first, so you know where everything will go before you accept the quote.
Do I need to replace the cylinder I already have?
Usually, yes. Older cylinders have a small internal coil designed for water from a boiler at around 60–70°C, and they cannot take in heat quickly enough at the lower temperatures a heat pump runs at. A heat pump cylinder has a larger coil. On its own, a cylinder supplied and fitted has a guide price of £1,200–£2,200, installed and including VAT, though it is normally part of the full system price.
Should I have my gas meter removed?
If gas is used for nothing else, removing the meter ends the gas standing charge, which is about £108 a year at the October to December 2026 price cap. If you still cook on gas or have a gas fire, you will need to keep the supply. Meter removal is arranged through your gas supplier, usually once the heat pump is running; the pipe at the boiler position is capped during the installation.
Will my hot water run out with a heat pump?
Not if the cylinder is sized properly for your household. The survey asks how many people live in the home, how many bathrooms you have and whether you prefer baths or showers, then sizes the cylinder to suit. The heat pump reheats the cylinder on a schedule, often overnight and again during the day, and an immersion heater acts as a backup.

