- Area
- Dorset
- Postcode district
- BH15
- Nation
- England
- Guide price
- From £9,600 inc VAT
- Survey
- Free for installation enquiries
What to know about replacing a gas boiler with a heat pump in Poole
In Poole, as anywhere in the UK, the heat pumps that perform well are the ones designed around low flow temperatures and sized from a proper heat loss calculation.
Installers in Poole take out the old boiler and flue and seal the wall opening as part of the job. If your Poole home still cooks on gas, we talk through whether to keep the supply or switch to an induction hob.
Moving from mains gas to a heat pump means finding cylinder space, deciding what happens to the gas supply and comparing running costs on realistic assumptions.
- Combi owners who can find space for a hot water cylinder
- System or regular boiler homes with an existing airing cupboard
- Households ready to give up gas entirely and drop the standing charge
What's included
- Free survey with heat loss calculation and cylinder siting
- Removal of the gas boiler, flue and any loft tanks
- Capping of the gas pipe at the boiler position where you are giving up gas
- System flush and radiator upgrades where the design calls for them
- Commissioning, MCS certificate and grant application in England and Wales where eligible
Semi-detached and terraced houses in Poole often have an airing cupboard that can be reused for a heat pump cylinder.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Poole quote.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Since 29 May 2025, permitted development in England allows up to two air source heat pumps on a house, each up to 1.5 m³, with no blanket 1 m boundary rule — the installation must still meet the MCS planning standards, including the noise check. Listed buildings, flats and some conservation-area positions need extra consent, which we check at survey.
What to budget for replacing a gas boiler with a heat pump in Poole
Here are typical prices for replacing a gas boiler with a heat pump in Dorset, installed and including VAT. Use the guide price tool for a figure based on your home, then a survey confirms it in writing.
| Home | Typical size | Installed guide price | After £7,500 grant |
|---|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,600–£12,650 | £2,100–£5,150 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,600–£13,650 | £3,100–£6,150 |
| 3 bedroom semi or small detached | 6–9 kW | £12,100–£15,650 | £4,600–£8,150 |
| 4 bedroom detached | 8–12 kW | £14,150–£18,200 | £6,650–£10,700 |
| 5+ bedroom or larger older house | 11–16 kW | £16,650–£22,750 | £9,150–£15,250 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning.
How long is the heating season in Poole?
On the shortest day Poole gets about 7 hours 57 minutes of daylight, and the winter sun reaches only around 16° above the horizon at noon. Winters this far south are milder than in most of the UK, which helps a heat pump run at low flow temperatures for much of the season.
The steps for replacing a gas boiler with a heat pump in Poole
- Tell us about your home: postcode, property type and current heating.
- We book a survey in Poole; the surveyor measures rooms, windows and radiators and looks at cylinder space.
- The design and quote arrive in writing, including radiator changes and the outdoor unit position.
- On installation days the old system is removed and the new one fitted and filled.
- We commission the heat pump, show you the controls and register the installation.
Replacing a gas boiler with a heat pump in Poole: questions
Can you service a heat pump in Poole that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Poole, whoever fitted them. Tell us the make and model when you book.
Do you cover Bournemouth as well as Poole?
Yes. We arrange surveys and installation in Bournemouth, which is about 5 miles east of Poole, and across Dorset.
How soon can you survey a home in Poole?
Survey dates depend on how busy installers are in Dorset. We offer the next available dates when you enquire and confirm them in writing.
Can a heat pump replace a combi boiler?
Yes, but you need room for a hot water cylinder, because heat pumps store hot water rather than heating it on demand. Most homes find a space in a cupboard, utility room, garage or under the stairs, and compact or combined indoor units help where space is tight. The survey measures the options first, so you know where everything will go before you accept the quote.
Will my hot water run out with a heat pump?
Not if the cylinder is sized properly for your household. The survey asks how many people live in the home, how many bathrooms you have and whether you prefer baths or showers, then sizes the cylinder to suit. The heat pump reheats the cylinder on a schedule, often overnight and again during the day, and an immersion heater acts as a backup.