- Area
- Greater London
- Postcode district
- TW9
- Nation
- England
- Guide price
- Priced after survey
- Survey
- Free for installation enquiries
Heat loss survey in Richmond: what to expect
A heat pump suits most Richmond homes, but the details decide how efficiently it runs. Our survey looks at insulation, radiators and hot water use room by room.
Homeowners in Richmond thinking about insulation work can use the survey to see how it would change their heat pump size. A surveyor visits your Richmond home to measure each room, window and wall before any heat pump is sized.
Every heat pump we quote starts with a room-by-room heat loss survey, free with installation enquiries and also available as a stand-alone report.
- Landlords comparing properties before deciding where to switch first
- Homes with an existing heat pump that seems undersized or expensive to run
- Self-builders and architects who need emitter and system sizes early
What's included
- Electrical supply and network operator notes
- Radiator schedule with any upgrades needed for each room
- Room-by-room heat loss calculation using the MCS method
- Written results in your quote, or a stand-alone report if you order one
- Hot water cylinder sizing for your household
Design outdoor temperatures for Richmond and the wider Greater London come from local cold-weather data, not a national average.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Richmond quote.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Since 29 May 2025, permitted development in England allows up to two air source heat pumps on a house, each up to 1.5 m³, with no blanket 1 m boundary rule — the installation must still meet the MCS planning standards, including the noise check. Listed buildings, flats and some conservation-area positions need extra consent, which we check at survey.
What to budget for heat loss surveys in Richmond
Here are typical prices for heat loss surveys in Greater London, installed and including VAT. Use the guide price tool for a figure based on your home, then a survey confirms it in writing.
| Survey | Guide price |
|---|---|
| Home survey and heat loss calculation with an installation quote | Free |
| Stand-alone heat loss survey and report | £170–£450 |
Inc VAT. A stand-alone report is for homeowners who want the design without an installation quote.
Designing for Richmond's winters
Richmond sees roughly 7 hours 50 minutes of daylight in late December against 16 hours 38 minutes in June. Milder southern winters suit heat pumps well, though the system is still sized for a cold snap rather than an average day.
From survey to switch-on in Richmond
- Start online with a guide price or call us.
- A home survey in Richmond gives us the room-by-room heat loss.
- Your written quote sets out the design, the price and the grant position where you live.
- Installation is booked for dates that suit you; most homes take 2–4 days on site.
- After commissioning you get a handover of the controls and settings, plus the certificates.
Heat loss surveys in Richmond: questions
Where would the outdoor unit go on a Richmond house?
Usually at the side or rear, on a level base with space around it for airflow and servicing, away from bedroom windows where possible. The surveyor checks positions at your Richmond home.
How soon can you survey a home in Richmond?
Survey dates depend on how busy installers are in Greater London. We offer the next available dates when you enquire and confirm them in writing.
How long does installation take in Richmond?
Most installations take 2–4 days on site. Jobs with several radiator changes or new pipework take longer, and your quote for a Richmond home states the expected time.
Can I use the heat loss report to get other quotes?
Yes. A stand-alone heat loss report is yours to use, including sharing it with other installers so their quotes are based on the same figures. Comparing quotes like for like makes it easier to see differences in equipment, radiator upgrades and workmanship terms. The report states the assumptions used wherever construction could not be confirmed.
Why can't you size the heat pump from my boiler?
Boilers are often much larger than a home's real heat loss, because they are sized for fast hot water and quick warm-ups. Matching a heat pump to the boiler's output usually means an oversized unit that costs more and switches on and off too often. A room-by-room calculation finds the actual heat demand, which is what the heat pump needs to meet.