- Area
- Highlands and Islands
- Postcode district
- HS1
- Nation
- Scotland
- Guide price
- Priced after survey
- Survey
- Free for installation enquiries
Heat loss survey in Stornoway: what to expect
In Stornoway, as anywhere in the UK, the heat pumps that perform well are the ones designed around low flow temperatures and sized from a proper heat loss calculation.
Design outdoor temperatures for Stornoway and the wider the Highlands and Islands come from local cold-weather data, not a national average. Houses in Stornoway built in different eras can need very different heat pump sizes, which is why each is calculated room by room.
Every heat pump we quote starts with a room-by-room heat loss survey, free with installation enquiries and also available as a stand-alone report.
- Anyone getting a heat pump quote, as the first step
- Homes with an existing heat pump that seems undersized or expensive to run
- Landlords comparing properties before deciding where to switch first
What's included
- Radiator schedule with any upgrades needed for each room
- Written results in your quote, or a stand-alone report if you order one
- Outdoor unit siting options and noise check
- Electrical supply and network operator notes
- Recommended heat pump size and design flow temperature
A surveyor visits your Stornoway home to measure each room, window and wall before any heat pump is sized.
Grants and rules for heat pumps in Scotland
In Scotland, heat pump funding comes through Home Energy Scotland rather than the Boiler Upgrade Scheme: a grant of up to £7,500 (up to £1,500 extra for eligible rural and island homes) and an optional interest-free loan of up to £7,500. For a Stornoway home, apply and receive the written offer before the installation date is fixed.
There is no VAT on installing a heat pump anywhere in the UK, Scotland included, until 31 March 2027. Scottish permitted development rules and building standards apply, and the surveyor checks the unit position and any listed or conservation-area constraints.
Heat loss survey costs around Stornoway
Here are typical prices for heat loss surveys in the Highlands and Islands, installed and including VAT. Use the guide price tool for a figure based on your home, then a survey confirms it in writing.
| Survey | Guide price |
|---|---|
| Home survey and heat loss calculation with an installation quote | Free |
| Stand-alone heat loss survey and report | £170–£450 |
Inc VAT. A stand-alone report is for homeowners who want the design without an installation quote.
How long is the heating season in Stornoway?
Stornoway has about 6 hours 24 minutes of daylight at midwinter against 18 hours 15 minutes in midsummer. Heat pumps are designed to keep working well below freezing, but the design temperature for the survey is set for local conditions, not an average day.
What happens after you enquire in Stornoway?
- Start online with a guide price or call us.
- A home survey in Stornoway gives us the room-by-room heat loss.
- Your written quote sets out the design, the price and the grant position where you live.
- Installation is booked for dates that suit you; most homes take 2–4 days on site.
- After commissioning you get a handover of the controls and settings, plus the certificates.
Stornoway is in an area we cover by arrangement, so survey dates and any travel costs are confirmed individually in your quote.
Heat loss surveys in Stornoway: questions
Can you service a heat pump in Stornoway that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Stornoway, whoever fitted them. Tell us the make and model when you book.
How long does a heat pump survey take in Stornoway?
A home survey in Stornoway usually takes one to two hours. The surveyor measures every heated room, checks windows, walls and radiators, and looks at where the outdoor unit and cylinder can go.
Do I need new radiators for a heat pump in Stornoway?
Often some, not all. Heat pumps run best at lower water temperatures, so rooms with small radiators may need larger ones. The survey of your Stornoway home gives a room-by-room list.
Will the survey check noise from the outdoor unit?
Yes. The surveyor identifies possible positions for the outdoor unit and carries out the MCS noise assessment, which estimates the sound level at the nearest neighbouring window from the unit's sound power level, distance and any barriers. In England, meeting the MCS planning standards is one of the conditions for permitted development. Wales, Scotland and Northern Ireland have their own rules, which we check.
How long does a heat loss survey take?
A typical survey takes 1–3 hours on site, depending on the size and complexity of the home. Larger or older houses with mixed construction, extensions or many rooms take longer. The calculations and design are completed afterwards, and the results are included in your quote or stand-alone report.