- Area
- Cornwall
- Postcode district
- TR7
- Nation
- England
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
What to know about heat pump repairs in Newquay
Whoever installed your heat pump, aftercare can be arranged in Newquay. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Outdoor units in exposed spots around Newquay can ice more heavily, so siting is checked as part of any icing fault. Across Newquay and Cornwall, refrigerant repairs on split systems are carried out by an F-gas certified engineer.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Outdoor units that have become noisy, iced up or keep switching on and off
- Heat pumps showing an error code or fault light
- Systems losing pressure or needing frequent topping up
What's included
- Testing of sensors, pumps, valves, pressures and electrics
- Fault-finding visit at a rate agreed before attending
- Reading of error history and operating data
- Refrigerant repairs by an F-gas certified engineer where needed
- Supply and fitting of replacement parts
We repair heat pumps in Newquay whoever installed them, including older monobloc and split systems.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Newquay quote.
Guide prices for heat pump repairs in Newquay
Guide prices for Cornwall, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£190 |
| Sensor or thermistor replacement | £120–£290 |
| Expansion vessel or pressure relief valve | £150–£360 |
| Circulating pump replacement | £260–£490 |
| Fan motor replacement | £310–£670 |
| Refrigerant leak repair and re-gas (split systems) | £360–£980 |
| Main control board (PCB) replacement | £460–£1,150 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
How long is the heating season in Newquay?
Newquay sees roughly 8 hours 00 minutes of daylight in late December against 16 hours 27 minutes in June. Milder southern winters suit heat pumps well, though the system is still sized for a cold snap rather than an average day.
What happens when you book in Newquay?
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Newquay.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Newquay: questions
Do you also cover Truro?
Yes. We arrange heat pump servicing and repairs in Truro, which is about 10 miles south of Newquay, and across Cornwall.
How often should a heat pump in Newquay be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
How much does a heat pump repair cost?
Heat pump repairs have a typical range of £90–£1,100, including VAT, depending on the part and labour involved. Sensor replacements sit at the lower end, while control boards and refrigerant repairs on split systems sit higher. Every repair starts with a fault-finding visit, with a guide price of £90–£180 for the first hour, and the repair is priced before work goes ahead.
Is ice on my heat pump a fault?
Some frost on the outdoor unit in cold, damp weather is normal, and the unit clears it with regular defrost cycles, often releasing a little vapour. It becomes a fault when thick ice builds up and does not clear, or when ice blocks the fan. That can point to poor airflow, a failed sensor, drainage problems or low refrigerant, and needs checking.