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Heat pump repairs
Edinburgh and the Lothians · EH42

Heat pump repairs in Dunbar

If your heat pump in Dunbar is not heating properly, showing an error or making a new noise, send us the details and photos and we will set out the next step.

Area
Edinburgh and the Lothians
Postcode district
EH42
Nation
Scotland
Guide price
From £90 inc VAT
Visit
Rate agreed in advance

What to know about heat pump repairs in Dunbar

Aftercare matters as much as installation. For a heat pump in Dunbar the visit checks the outdoor unit, the water circuit and the controls, and the engineer explains any settings that would help the system run more efficiently.

Repairs in Dunbar that need a part ordered are explained and priced before the engineer leaves. For repeated faults in Dunbar, the engineer looks at the system design as well as the failed part.

When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.

  • Outdoor units that have become noisy, iced up or keep switching on and off
  • Heat pumps showing an error code or fault light
  • Systems losing pressure or needing frequent topping up

What's included

  • System refill, venting and recommissioning after the repair
  • A clear explanation of the fault and a price for the repair before work goes ahead
  • Refrigerant repairs by an F-gas certified engineer where needed
  • Reading of error history and operating data
  • Supply and fitting of replacement parts

Outdoor units in exposed spots around Dunbar can ice more heavily, so siting is checked as part of any icing fault.

Grants and rules for heat pumps in Scotland

Scotland

In Scotland, heat pump funding comes through Home Energy Scotland rather than the Boiler Upgrade Scheme: a grant of up to £7,500 (up to £1,500 extra for eligible rural and island homes) and an optional interest-free loan of up to £7,500. For a Dunbar home, apply and receive the written offer before the installation date is fixed.

What to budget for heat pump repairs in Dunbar

These are guide prices including VAT. The rate for your visit in Dunbar is confirmed before we book it, and any repair is priced in writing before parts are ordered.

What to budget for heat pump repairs in Dunbar
RepairGuide price
Fault-finding visit and diagnosis£90–£180
Sensor or thermistor replacement£120–£290
Expansion vessel or pressure relief valve£150–£360
Circulating pump replacement£260–£490
Fan motor replacement£310–£660
Refrigerant leak repair and re-gas (split systems)£360–£970
Main control board (PCB) replacement£460–£1,100

Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.

Designing for Dunbar's winters

6 h 57 minDaylight on the shortest day
17 h 37 minDaylight on the longest day
11°Noon sun height in December
56.00°NLatitude of Dunbar

Dunbar has about 6 hours 57 minutes of daylight at midwinter against 17 hours 37 minutes in midsummer. Heat pumps are designed to keep working well below freezing, but the design temperature for the survey is set for local conditions, not an average day.

Booking a visit in Dunbar

  1. Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
  2. We confirm the fault-finding rate and arrange a visit in Dunbar.
  3. The engineer diagnoses the fault and gives you a written price for the repair.
  4. Parts are ordered once you agree, and the repair is completed and tested.

Heat pump repairs in Dunbar: questions

Can you work on a heat pump in Dunbar that someone else installed?

Yes. We arrange servicing and repairs for most air source heat pumps in Dunbar, whoever fitted them. Tell us the make and model when you get in touch.

What should I check before booking a visit in Dunbar?

Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.

Will the engineer need access indoors as well as outside?

Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.

Why is my heat pump showing an error code?

An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.

Do refrigerant repairs need a specialist?

Yes. Any work on a heat pump's refrigerant circuit, such as tracing a leak, replacing a component or re-gassing, must by law be done by an F-gas certified engineer where the refrigerant is fluorinated, such as R32; units using R290 (propane) need an engineer trained in flammable refrigerants. On split systems the refrigerant runs through pipes inside your home, so leaks there are more likely than on sealed monobloc units.

Ready to price your heat pump?

Use the guide price tool, or book a free home survey and fixed written quote.

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