- Area
- Edinburgh and the Lothians
- Postcode district
- EH2
- Nation
- Scotland
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
What to know about heat pump repairs in Edinburgh
A heat pump that is serviced and set up properly keeps running efficiently for many years. Many heat pump faults trace back to settings, low pressure or a worn part rather than the heat pump itself, and those can usually be put right.
Across Edinburgh and Edinburgh and the Lothians, refrigerant repairs on split systems are carried out by an F-gas certified engineer. Heat pump owners in Edinburgh can arrange a fault-finding visit at a rate agreed before an engineer attends.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Heat pumps installed by another company that need a second opinion
- Outdoor units that have become noisy, iced up or keep switching on and off
- Systems losing pressure or needing frequent topping up
What's included
- Testing of sensors, pumps, valves, pressures and electrics
- Reading of error history and operating data
- Fault-finding visit at a rate agreed before attending
- System refill, venting and recommissioning after the repair
- Refrigerant repairs by an F-gas certified engineer where needed
For repeated faults in Edinburgh, the engineer looks at the system design as well as the failed part.
Grants and rules for heat pumps in Scotland
The Boiler Upgrade Scheme does not apply in Scotland. Instead, homeowners in Edinburgh can apply to Home Energy Scotland for a grant of up to £7,500 towards a heat pump, with up to £1,500 more for eligible rural and island homes, plus an optional interest-free loan of up to £7,500. You need a written funding offer before any work starts.
Heat pump repairs prices in Edinburgh
These are guide prices including VAT. The rate for your visit in Edinburgh is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£290 |
| Expansion vessel or pressure relief valve | £150–£360 |
| Circulating pump replacement | £260–£490 |
| Fan motor replacement | £310–£660 |
| Refrigerant leak repair and re-gas (split systems) | £360–£970 |
| Main control board (PCB) replacement | £460–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
How long is the heating season in Edinburgh?
On the shortest day Edinburgh gets only about 6 hours 57 minutes of daylight, with the sun around 11° up at noon. Long Scottish winters mean the heat pump runs for much of the year, so careful sizing, good controls and correctly sized radiators make a real difference.
Booking a visit in Edinburgh
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Edinburgh.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Edinburgh: questions
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
What should I check before booking a visit in Edinburgh?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Can you work on a heat pump in Edinburgh that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Edinburgh, whoever fitted them. Tell us the make and model when you get in touch.
Do refrigerant repairs need a specialist?
Yes. Any work on a heat pump's refrigerant circuit, such as tracing a leak, replacing a component or re-gassing, must by law be done by an F-gas certified engineer where the refrigerant is fluorinated, such as R32; units using R290 (propane) need an engineer trained in flammable refrigerants. On split systems the refrigerant runs through pipes inside your home, so leaks there are more likely than on sealed monobloc units.
How much does a heat pump repair cost?
Heat pump repairs have a typical range of £90–£1,100, including VAT, depending on the part and labour involved. Sensor replacements sit at the lower end, while control boards and refrigerant repairs on split systems sit higher. Every repair starts with a fault-finding visit, with a guide price of £90–£180 for the first hour, and the repair is priced before work goes ahead.