- Area
- Greater London
- Postcode district
- SE23
- Nation
- England
- Guide price
- From £100 inc VAT
- Visit
- Rate agreed in advance
Before you book: heat pump repairs in Forest Hill
Whoever installed your heat pump, aftercare can be arranged in Forest Hill. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Outdoor units in exposed spots around Forest Hill can ice more heavily, so siting is checked as part of any icing fault. Repairs in Forest Hill that need a part ordered are explained and priced before the engineer leaves.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Outdoor units that have become noisy, iced up or keep switching on and off
- Heat pumps installed by another company that need a second opinion
- Heat pumps showing an error code or fault light
What's included
- Testing of sensors, pumps, valves, pressures and electrics
- Fault-finding visit at a rate agreed before attending
- Refrigerant repairs by an F-gas certified engineer where needed
- Supply and fitting of replacement parts
- System refill, venting and recommissioning after the repair
For repeated faults in Forest Hill, the engineer looks at the system design as well as the failed part.
Grants and rules for heat pumps in England
Homes in Forest Hill can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Heat pump repairs prices in Forest Hill
Guide prices for Greater London, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £100–£200 |
| Sensor or thermistor replacement | £130–£310 |
| Expansion vessel or pressure relief valve | £170–£390 |
| Circulating pump replacement | £280–£540 |
| Fan motor replacement | £340–£730 |
| Refrigerant leak repair and re-gas (split systems) | £390–£1,050 |
| Main control board (PCB) replacement | £500–£1,250 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
How long is the heating season in Forest Hill?
Forest Hill sees roughly 7 hours 50 minutes of daylight in late December against 16 hours 38 minutes in June. Milder southern winters suit heat pumps well, though the system is still sized for a cold snap rather than an average day.
Booking a visit in Forest Hill
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Forest Hill.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Forest Hill: questions
Do you also cover Sydenham?
Yes. We arrange heat pump servicing and repairs in Sydenham, which is about a mile south of Forest Hill, and across Greater London.
Can you work on a heat pump in Forest Hill that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Forest Hill, whoever fitted them. Tell us the make and model when you get in touch.
How much does a visit cost in Forest Hill?
The rate for a service or fault-finding visit is agreed before anyone attends. Any repair is priced in writing before parts are ordered, so you decide before work goes ahead.
Can you repair a heat pump installed by another company?
Yes. We carry out fault-finding and repairs on heat pumps installed by other companies, including monobloc and split systems. Tell us the make, model and approximate age when you get in touch, plus any error code shown. If the system is still under the manufacturer's warranty, it may be quicker to contact the original installer or manufacturer first.
How much does a heat pump repair cost?
Heat pump repairs have a typical range of £90–£1,100, including VAT, depending on the part and labour involved. Sensor replacements sit at the lower end, while control boards and refrigerant repairs on split systems sit higher. Every repair starts with a fault-finding visit, with a guide price of £90–£180 for the first hour, and the repair is priced before work goes ahead.

