- Area
- Highlands and Islands
- Postcode district
- IV1
- Nation
- Scotland
- Guide price
- From £100 inc VAT
- Visit
- Rate agreed in advance
What to know about heat pump repairs in Inverness
A heat pump that is serviced and set up properly keeps running efficiently for many years. Many heat pump faults trace back to settings, low pressure or a worn part rather than the heat pump itself, and those can usually be put right.
For repeated faults in Inverness, the engineer looks at the system design as well as the failed part. We repair heat pumps in Inverness whoever installed them, including older monobloc and split systems.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Systems losing pressure or needing frequent topping up
- Heat pumps showing an error code or fault light
- Rooms or hot water not getting warm enough
What's included
- Refrigerant repairs by an F-gas certified engineer where needed
- System refill, venting and recommissioning after the repair
- Reading of error history and operating data
- A clear explanation of the fault and a price for the repair before work goes ahead
- Fault-finding visit at a rate agreed before attending
Outdoor units in exposed spots around Inverness can ice more heavily, so siting is checked as part of any icing fault.
Grants and rules for heat pumps in Scotland
The Boiler Upgrade Scheme does not apply in Scotland. Instead, homeowners in Inverness can apply to Home Energy Scotland for a grant of up to £7,500 towards a heat pump, with up to £1,500 more for eligible rural and island homes, plus an optional interest-free loan of up to £7,500. You need a written funding offer before any work starts.
Guide prices for heat pump repairs in Inverness
These are guide prices including VAT. The rate for your visit in Inverness is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £100–£200 |
| Sensor or thermistor replacement | £130–£310 |
| Expansion vessel or pressure relief valve | £170–£390 |
| Circulating pump replacement | £280–£540 |
| Fan motor replacement | £340–£730 |
| Refrigerant leak repair and re-gas (split systems) | £390–£1,050 |
| Main control board (PCB) replacement | £500–£1,250 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Short winter days in Inverness and what they mean
Inverness has about 6 hours 35 minutes of daylight at midwinter against 18 hours 02 minutes in midsummer. Heat pumps are designed to keep working well below freezing, but the design temperature for the survey is set for local conditions, not an average day.
What happens when you book in Inverness?
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Inverness.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Inverness: questions
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
How often should a heat pump in Inverness be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Do you also cover Dingwall?
Yes. We arrange heat pump servicing and repairs in Dingwall, which is about 11 miles north-west of Inverness, and across the Highlands and Islands.
Why is my heat pump showing an error code?
An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.
Why does my heat pump keep switching on and off?
Frequent starting and stopping, called short cycling, is usually caused by an oversized heat pump, low water flow, too many zones closing at once or controls set with too narrow a range. It reduces efficiency and wears components. An engineer can check the settings, flow rates and design, and can often improve it with control changes before any parts are needed.