- Area
- Shropshire
- Postcode district
- TF4
- Nation
- England
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
Heat pump repairs for Telford homes
Whoever installed your heat pump, aftercare can be arranged in Telford. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Heat pump owners in Telford can arrange a fault-finding visit at a rate agreed before an engineer attends. We repair heat pumps in Telford whoever installed them, including older monobloc and split systems.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Heat pumps installed by another company that need a second opinion
- Heat pumps showing an error code or fault light
- Rooms or hot water not getting warm enough
What's included
- System refill, venting and recommissioning after the repair
- Refrigerant repairs by an F-gas certified engineer where needed
- Fault-finding visit at a rate agreed before attending
- Reading of error history and operating data
- Supply and fitting of replacement parts
For repeated faults in Telford, the engineer looks at the system design as well as the failed part.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Telford quote.
Heat pump repairs prices in Telford
These are guide prices including VAT. The rate for your visit in Telford is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£650 |
| Refrigerant leak repair and re-gas (split systems) | £350–£950 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Winter daylight and heating in Telford
On the shortest day Telford gets about 7 hours 37 minutes of daylight, with the noon sun around 14° up. The heating season runs from autumn into spring, so a heat pump that is sized correctly and set up with weather compensation does most of its work in steady, cool conditions.
How a visit works in Telford
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Telford.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Telford: questions
What should I check before booking a visit in Telford?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Do you also cover Bridgnorth?
Yes. We arrange heat pump servicing and repairs in Bridgnorth, which is about 10 miles south of Telford, and across Shropshire.
How often should a heat pump in Telford be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Is ice on my heat pump a fault?
Some frost on the outdoor unit in cold, damp weather is normal, and the unit clears it with regular defrost cycles, often releasing a little vapour. It becomes a fault when thick ice builds up and does not clear, or when ice blocks the fan. That can point to poor airflow, a failed sensor, drainage problems or low refrigerant, and needs checking.
Can you repair a heat pump installed by another company?
Yes. We carry out fault-finding and repairs on heat pumps installed by other companies, including monobloc and split systems. Tell us the make, model and approximate age when you get in touch, plus any error code shown. If the system is still under the manufacturer's warranty, it may be quicker to contact the original installer or manufacturer first.