- Area
- Somerset
- Postcode district
- BA11
- Nation
- England
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
Heat pump repairs for Frome homes
Aftercare matters as much as installation. For a heat pump in Frome the visit checks the outdoor unit, the water circuit and the controls, and the engineer explains any settings that would help the system run more efficiently.
Repairs in Frome that need a part ordered are explained and priced before the engineer leaves. Heat pump owners in Frome can arrange a fault-finding visit at a rate agreed before an engineer attends.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Outdoor units that have become noisy, iced up or keep switching on and off
- Heat pumps installed by another company that need a second opinion
- Rooms or hot water not getting warm enough
What's included
- Supply and fitting of replacement parts
- Refrigerant repairs by an F-gas certified engineer where needed
- Testing of sensors, pumps, valves, pressures and electrics
- Fault-finding visit at a rate agreed before attending
- Reading of error history and operating data
Across Frome and Somerset, refrigerant repairs on split systems are carried out by an F-gas certified engineer.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Frome quote.
Heat pump repairs prices in Frome
Guide prices for Somerset, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£650 |
| Refrigerant leak repair and re-gas (split systems) | £350–£950 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Winter daylight and heating in Frome
Frome sees roughly 7 hours 52 minutes of daylight in late December against 16 hours 35 minutes in June. Milder southern winters suit heat pumps well, though the system is still sized for a cold snap rather than an average day.
Booking a visit in Frome
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Frome.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Frome: questions
How much does a visit cost in Frome?
The rate for a service or fault-finding visit is agreed before anyone attends. Any repair is priced in writing before parts are ordered, so you decide before work goes ahead.
Can you work on a heat pump in Frome that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Frome, whoever fitted them. Tell us the make and model when you get in touch.
How often should a heat pump in Frome be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Is ice on my heat pump a fault?
Some frost on the outdoor unit in cold, damp weather is normal, and the unit clears it with regular defrost cycles, often releasing a little vapour. It becomes a fault when thick ice builds up and does not clear, or when ice blocks the fan. That can point to poor airflow, a failed sensor, drainage problems or low refrigerant, and needs checking.
Do refrigerant repairs need a specialist?
Yes. Any work on a heat pump's refrigerant circuit, such as tracing a leak, replacing a component or re-gassing, must by law be done by an F-gas certified engineer where the refrigerant is fluorinated, such as R32; units using R290 (propane) need an engineer trained in flammable refrigerants. On split systems the refrigerant runs through pipes inside your home, so leaks there are more likely than on sealed monobloc units.