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Heat pump repairs
Surrey · GU9

Heat pump repairs in Farnham

We arrange repairs and fault-finding for air source heat pumps in Farnham and the GU9 district, including systems installed by other companies.

Area
Surrey
Postcode district
GU9
Nation
England
Guide price
From £100 inc VAT
Visit
Rate agreed in advance

Before you book: heat pump repairs in Farnham

A heat pump that is serviced and set up properly keeps running efficiently for many years. Many heat pump faults trace back to settings, low pressure or a worn part rather than the heat pump itself, and those can usually be put right.

We repair heat pumps in Farnham whoever installed them, including older monobloc and split systems. For repeated faults in Farnham, the engineer looks at the system design as well as the failed part.

When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.

  • Outdoor units that have become noisy, iced up or keep switching on and off
  • Heat pumps installed by another company that need a second opinion
  • Systems losing pressure or needing frequent topping up

What's included

  • A clear explanation of the fault and a price for the repair before work goes ahead
  • Reading of error history and operating data
  • Supply and fitting of replacement parts
  • Refrigerant repairs by an F-gas certified engineer where needed
  • System refill, venting and recommissioning after the repair

Heat pump owners in Farnham can arrange a fault-finding visit at a rate agreed before an engineer attends.

Grants and rules for heat pumps in England

England

Homes in Farnham can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.

What to budget for heat pump repairs in Farnham

Guide prices for Surrey, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.

What to budget for heat pump repairs in Farnham
RepairGuide price
Fault-finding visit and diagnosis£100–£190
Sensor or thermistor replacement£130–£300
Expansion vessel or pressure relief valve£160–£370
Circulating pump replacement£270–£510
Fan motor replacement£320–£700
Refrigerant leak repair and re-gas (split systems)£370–£1,000
Main control board (PCB) replacement£480–£1,200

Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.

Short winter days in Farnham and what they mean

7 h 52 minDaylight on the shortest day
16 h 35 minDaylight on the longest day
15°Noon sun height in December
51.21°NLatitude of Farnham

Farnham sees roughly 7 hours 52 minutes of daylight in late December against 16 hours 35 minutes in June. Milder southern winters suit heat pumps well, though the system is still sized for a cold snap rather than an average day.

What happens when you book in Farnham?

  1. Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
  2. We confirm the fault-finding rate and arrange a visit in Farnham.
  3. The engineer diagnoses the fault and gives you a written price for the repair.
  4. Parts are ordered once you agree, and the repair is completed and tested.

Heat pump repairs in Farnham: questions

Can you work on a heat pump in Farnham that someone else installed?

Yes. We arrange servicing and repairs for most air source heat pumps in Farnham, whoever fitted them. Tell us the make and model when you get in touch.

How often should a heat pump in Farnham be serviced?

Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.

What should I check before booking a visit in Farnham?

Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.

Can you repair a heat pump installed by another company?

Yes. We carry out fault-finding and repairs on heat pumps installed by other companies, including monobloc and split systems. Tell us the make, model and approximate age when you get in touch, plus any error code shown. If the system is still under the manufacturer's warranty, it may be quicker to contact the original installer or manufacturer first.

Do refrigerant repairs need a specialist?

Yes. Any work on a heat pump's refrigerant circuit, such as tracing a leak, replacing a component or re-gassing, must by law be done by an F-gas certified engineer where the refrigerant is fluorinated, such as R32; units using R290 (propane) need an engineer trained in flammable refrigerants. On split systems the refrigerant runs through pipes inside your home, so leaks there are more likely than on sealed monobloc units.

Ready to price your heat pump?

Use the guide price tool, or book a free home survey and fixed written quote.

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