- Area
- Surrey
- Postcode district
- RH2
- Nation
- England
- Guide price
- From £100 inc VAT
- Visit
- Rate agreed in advance
Before you book: heat pump repairs in Reigate
A heat pump that is serviced and set up properly keeps running efficiently for many years. Many heat pump faults trace back to settings, low pressure or a worn part rather than the heat pump itself, and those can usually be put right.
Repairs in Reigate that need a part ordered are explained and priced before the engineer leaves. Heat pump owners in Reigate can arrange a fault-finding visit at a rate agreed before an engineer attends.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Rooms or hot water not getting warm enough
- Outdoor units that have become noisy, iced up or keep switching on and off
- Heat pumps installed by another company that need a second opinion
What's included
- Reading of error history and operating data
- Supply and fitting of replacement parts
- A clear explanation of the fault and a price for the repair before work goes ahead
- System refill, venting and recommissioning after the repair
- Refrigerant repairs by an F-gas certified engineer where needed
Outdoor units in exposed spots around Reigate can ice more heavily, so siting is checked as part of any icing fault.
Grants and rules for heat pumps in England
Homes in Reigate can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Guide prices for heat pump repairs in Reigate
These are guide prices including VAT. The rate for your visit in Reigate is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £100–£190 |
| Sensor or thermistor replacement | £130–£300 |
| Expansion vessel or pressure relief valve | £160–£370 |
| Circulating pump replacement | £270–£510 |
| Fan motor replacement | £320–£700 |
| Refrigerant leak repair and re-gas (split systems) | £370–£1,000 |
| Main control board (PCB) replacement | £480–£1,200 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Winter daylight and heating in Reigate
Reigate sees roughly 7 hours 52 minutes of daylight in late December against 16 hours 35 minutes in June. Milder southern winters suit heat pumps well, though the system is still sized for a cold snap rather than an average day.
How a visit works in Reigate
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Reigate.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Reigate: questions
Do you also cover Redhill?
Yes. We arrange heat pump servicing and repairs in Redhill, which is about 2 miles east of Reigate, and across Surrey.
Can you work on a heat pump in Reigate that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Reigate, whoever fitted them. Tell us the make and model when you get in touch.
What should I check before booking a visit in Reigate?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Can you repair a heat pump installed by another company?
Yes. We carry out fault-finding and repairs on heat pumps installed by other companies, including monobloc and split systems. Tell us the make, model and approximate age when you get in touch, plus any error code shown. If the system is still under the manufacturer's warranty, it may be quicker to contact the original installer or manufacturer first.
Why does my heat pump keep switching on and off?
Frequent starting and stopping, called short cycling, is usually caused by an oversized heat pump, low water flow, too many zones closing at once or controls set with too narrow a range. It reduces efficiency and wears components. An engineer can check the settings, flow rates and design, and can often improve it with control changes before any parts are needed.