- Area
- West Midlands
- Postcode district
- B91
- Nation
- England
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
What to know about heat pump repairs in Solihull
Whoever installed your heat pump, aftercare can be arranged in Solihull. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Heat pump owners in Solihull can arrange a fault-finding visit at a rate agreed before an engineer attends. Across Solihull and the West Midlands, refrigerant repairs on split systems are carried out by an F-gas certified engineer.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Systems losing pressure or needing frequent topping up
- Rooms or hot water not getting warm enough
- Outdoor units that have become noisy, iced up or keep switching on and off
What's included
- System refill, venting and recommissioning after the repair
- Supply and fitting of replacement parts
- A clear explanation of the fault and a price for the repair before work goes ahead
- Fault-finding visit at a rate agreed before attending
- Testing of sensors, pumps, valves, pressures and electrics
Repairs in Solihull that need a part ordered are explained and priced before the engineer leaves.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Solihull quote.
Heat pump repairs costs around Solihull
These are guide prices including VAT. The rate for your visit in Solihull is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£650 |
| Refrigerant leak repair and re-gas (split systems) | £350–£950 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Winter daylight and heating in Solihull
On the shortest day Solihull gets about 7 hours 40 minutes of daylight, with the noon sun around 14° up. The heating season runs from autumn into spring, so a heat pump that is sized correctly and set up with weather compensation does most of its work in steady, cool conditions.
Booking a visit in Solihull
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Solihull.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Solihull: questions
Can you work on a heat pump in Solihull that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Solihull, whoever fitted them. Tell us the make and model when you get in touch.
Do you also cover Shirley?
Yes. We arrange heat pump servicing and repairs in Shirley, which is about 2 miles west of Solihull, and across the West Midlands.
How often should a heat pump in Solihull be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Is ice on my heat pump a fault?
Some frost on the outdoor unit in cold, damp weather is normal, and the unit clears it with regular defrost cycles, often releasing a little vapour. It becomes a fault when thick ice builds up and does not clear, or when ice blocks the fan. That can point to poor airflow, a failed sensor, drainage problems or low refrigerant, and needs checking.
Why is my heat pump showing an error code?
An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.