- Area
- Angus and Dundee
- Postcode district
- DD1
- Nation
- Scotland
- Guide price
- From £120 inc VAT
- Visit
- Rate agreed in advance
What to know about heat pump servicing in Dundee
Whoever installed your heat pump, aftercare can be arranged in Dundee. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
We service heat pumps in Dundee whoever installed them, including monobloc and split systems. Heat pumps in Dundee that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Heat pumps installed by another company that need a new servicing arrangement
- Homes where running costs have crept up or rooms feel cooler than before
- Landlords who need dated service records for each property
What's included
- A dated service record for your warranty and property files
- Cleaning of the outdoor unit coil, fan area and condensate drain
- Unvented cylinder safety checks and legionella cycle check
- Refrigerant circuit checks on split systems by an F-gas certified engineer
- Controls and error log check, with settings adjusted where needed
If a heat pump in Dundee has not been serviced for a while, the first visit includes a full check of settings and pressures.
Grants and rules for heat pumps in Scotland
In Scotland, heat pump funding comes through Home Energy Scotland rather than the Boiler Upgrade Scheme: a grant of up to £7,500 (up to £1,500 extra for eligible rural and island homes) and an optional interest-free loan of up to £7,500. For a Dundee home, apply and receive the written offer before the installation date is fixed.
Heat pump servicing prices in Dundee
Guide prices for Angus and Dundee, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£250 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
How long is the heating season in Dundee?
Dundee has about 6 hours 50 minutes of daylight at midwinter against 17 hours 45 minutes in midsummer. Heat pumps are designed to keep working well below freezing, but the design temperature for the survey is set for local conditions, not an average day.
What happens when you book in Dundee?
- Book a service and tell us roughly how old the system is.
- An engineer visits your Dundee home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Dundee: questions
What should I check before booking a visit in Dundee?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
How much does a visit cost in Dundee?
The rate for a service or fault-finding visit is agreed before anyone attends. Any repair is priced in writing before parts are ordered, so you decide before work goes ahead.
How often should a heat pump be serviced?
Once a year is the usual recommendation for air source heat pumps, and many manufacturers require it as a warranty condition. An annual visit cleans filters and strainers, checks pressures and controls, and tests the unvented cylinder's safety devices. If you notice a drop in performance, unusual noises or repeated error codes between services, arrange a visit sooner.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.