- Area
- Gloucestershire
- Postcode district
- GL50
- Nation
- England
- Guide price
- From £120 inc VAT
- Visit
- Rate agreed in advance
Before you book: heat pump servicing in Cheltenham
A heat pump that is serviced and set up properly keeps running efficiently for many years. Many heat pump faults trace back to settings, low pressure or a worn part rather than the heat pump itself, and those can usually be put right.
If a heat pump in Cheltenham has not been serviced for a while, the first visit includes a full check of settings and pressures. Service visits in Cheltenham include unvented cylinder safety checks alongside the heat pump itself.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Heat pumps installed by another company that need a new servicing arrangement
- Landlords who need dated service records for each property
- Systems where the manufacturer's warranty requires annual servicing
What's included
- Cleaning of the outdoor unit coil, fan area and condensate drain
- Controls and error log check, with settings adjusted where needed
- Glycol or antifreeze protection test where fitted
- Expansion vessel, pressure relief and water quality checks
- A dated service record for your warranty and property files
We service heat pumps in Cheltenham whoever installed them, including monobloc and split systems.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Cheltenham quote.
Heat pump servicing costs around Cheltenham
These are guide prices including VAT. The rate for your visit in Cheltenham is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£250 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
Short winter days in Cheltenham and what they mean
Cheltenham has about 7 hours 45 minutes of daylight at midwinter and 16 hours 43 minutes at midsummer. That swing matters if you pair a heat pump with solar panels: summer generation can cover much of the hot water, winter generation far less.
How a visit works in Cheltenham
- Book a service and tell us roughly how old the system is.
- An engineer visits your Cheltenham home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Cheltenham: questions
What should I check before booking a visit in Cheltenham?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
How much does a visit cost in Cheltenham?
The rate for a service or fault-finding visit is agreed before anyone attends. Any repair is priced in writing before parts are ordered, so you decide before work goes ahead.
Do you also cover Tewkesbury?
Yes. We arrange heat pump servicing and repairs in Tewkesbury, which is about 7 miles north-west of Cheltenham, and across Gloucestershire.
What does a heat pump service not include?
A service covers inspection, cleaning, testing and adjustment. It does not include replacement parts, major repairs, system flushing or radiator changes, which are quoted separately if needed. If the engineer finds a fault, they explain what it is, what it would cost to fix and whether it needs doing now or can wait.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.

