- Area
- Kent
- Postcode district
- DA11
- Nation
- England
- Guide price
- From £120 inc VAT
- Visit
- Rate agreed in advance
What to know about heat pump servicing in Gravesend
Aftercare matters as much as installation. For a heat pump in Gravesend the visit checks the outdoor unit, the water circuit and the controls, and the engineer explains any settings that would help the system run more efficiently.
Homes in Gravesend and across Kent can book servicing at a time of year that suits them, ideally before winter. If a heat pump in Gravesend has not been serviced for a while, the first visit includes a full check of settings and pressures.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Systems where the manufacturer's warranty requires annual servicing
- Heat pumps installed by another company that need a new servicing arrangement
- Heat pumps a year or more past installation
What's included
- Glycol or antifreeze protection test where fitted
- Expansion vessel, pressure relief and water quality checks
- Unvented cylinder safety checks and legionella cycle check
- Cleaning of the outdoor unit coil, fan area and condensate drain
- A dated service record for your warranty and property files
We service heat pumps in Gravesend whoever installed them, including monobloc and split systems.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Gravesend quote.
Guide prices for heat pump servicing in Gravesend
Guide prices for Kent, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£260 |
| Fault-finding visit (first hour) | £90–£190 |
Inc VAT. The rate for your visit is confirmed before booking.
Designing for Gravesend's winters
On the shortest day Gravesend gets about 7 hours 50 minutes of daylight, and the winter sun reaches only around 15° above the horizon at noon. Winters this far south are milder than in most of the UK, which helps a heat pump run at low flow temperatures for much of the season.
What happens when you book in Gravesend?
- Book a service and tell us roughly how old the system is.
- An engineer visits your Gravesend home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Gravesend: questions
How often should a heat pump in Gravesend be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
What should I check before booking a visit in Gravesend?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
How much does a visit cost in Gravesend?
The rate for a service or fault-finding visit is agreed before anyone attends. Any repair is priced in writing before parts are ordered, so you decide before work goes ahead.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.
Do I need to do anything between services?
A little. Keep the area around the outdoor unit clear of leaves, snow, plants and stored items so air flows freely. Check the system pressure gauge occasionally if you have one, and note any error codes. Avoid covering the unit or building an enclosure around it without advice, as this can reduce performance.