- Area
- Greater London
- Postcode district
- KT3
- Nation
- England
- Guide price
- From £10,650 inc VAT
- Survey
- Free for installation enquiries
Air source heat pump installation in New Malden: what to expect
The question for a New Malden home is rarely whether a heat pump can work, but what needs to change to make it work well: radiator sizes, pipework, controls and where the unit goes.
For older properties in New Malden, the heat loss calculation looks closely at solid walls, single glazing and draughts before any unit is sized. Terraced streets in New Malden often mean a compact unit position at the rear, so siting and sound levels are checked carefully.
We survey your home, design a heat pump system around its real heat loss, and manage the installation from the first visit to the MCS certificate.
- Households with room for a hot water cylinder
- Owners who want one contract covering design, fitting and paperwork
- Owners and landlords in England and Wales eligible for the Boiler Upgrade Scheme
What's included
- Outdoor unit, hot water cylinder and weather compensation controls
- MCS registration and certificate, plus network operator notification
- Boiler Upgrade Scheme application in England and Wales where eligible
- Commissioning, handover and a walk-through of the controls
- Removal of the old boiler or heaters
Installers working in New Malden plan the order of work so heating and hot water are off for as short a time as practical.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your New Malden quote.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Since 29 May 2025, permitted development in England allows up to two air source heat pumps on a house, each up to 1.5 m³, with no blanket 1 m boundary rule — the installation must still meet the MCS planning standards, including the noise check. Listed buildings, flats and some conservation-area positions need extra consent, which we check at survey.
What to budget for air source heat pump installation in New Malden
Guide prices for New Malden and the rest of Greater London are shown below, installed and inc VAT. We publish ranges rather than a single figure because design details move the price, and the written quote after survey fixes it.
| Home | Typical size | Installed guide price | After £7,500 grant |
|---|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £10,650–£14,000 | £3,150–£6,500 |
| 2–3 bedroom terrace or semi | 5–7 kW | £11,750–£15,100 | £4,250–£7,600 |
| 3 bedroom semi or small detached | 6–9 kW | £13,450–£17,350 | £5,950–£9,850 |
| 4 bedroom detached | 8–12 kW | £15,700–£20,150 | £8,200–£12,650 |
| 5+ bedroom or larger older house | 11–16 kW | £18,500–£25,200 | £11,000–£17,700 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning.
Short winter days in New Malden and what they mean
New Malden sees roughly 7 hours 51 minutes of daylight in late December against 16 hours 37 minutes in June. Milder southern winters suit heat pumps well, though the system is still sized for a cold snap rather than an average day.
From survey to switch-on in New Malden
- Tell us about your home: postcode, property type and current heating.
- We book a survey in New Malden; the surveyor measures rooms, windows and radiators and looks at cylinder space.
- The design and quote arrive in writing, including radiator changes and the outdoor unit position.
- On installation days the old system is removed and the new one fitted and filled.
- We commission the heat pump, show you the controls and register the installation.
Air source heat pump installation in New Malden: questions
What size heat pump does a New Malden home need?
It depends on the heat loss, not the postcode. As a rough guide, a 3 bedroom semi often needs 6–9 kW, but the room-by-room survey sets the actual size for your New Malden home.
How soon can you survey a home in New Malden?
Survey dates depend on how busy installers are in Greater London. We offer the next available dates when you enquire and confirm them in writing.
How long does a heat pump survey take in New Malden?
A home survey in New Malden usually takes one to two hours. The surveyor measures every heated room, checks windows, walls and radiators, and looks at where the outdoor unit and cylinder can go.
How long does an air source heat pump installation take?
A typical home installation takes 2–4 days on site. It takes longer if several radiators are being replaced, pipework is being upgraded or the cylinder is going in a new location. Your quote sets out the expected programme, including when you will be without heating and hot water. Timings are typical rather than fixed, because older homes sometimes reveal surprises once floorboards are lifted.
Do I need new radiators for a heat pump?
Not always; many homes keep most of their radiators and change only a few. Because a heat pump runs at a lower water temperature than a boiler, each radiator gives out less heat, so the survey checks every room against its heat loss. Rooms where the existing radiator falls short get a larger one, with a guide price of £250–£450 each, installed and including VAT.