Your contract is with S&K Property Investments and Improvement Ltd, part of the S&K Group, and the installation is carried out by installers we appoint and manage under that contract. Where you are eligible, the MCS-certified installer named in your quote applies for the Boiler Upgrade Scheme grant in England and Wales and deducts it from your price. In Scotland we work alongside your Home Energy Scotland application, and in Northern Ireland we explain what funding, if any, is currently available.
Terraced streets in Gwent often mean a compact unit position at the rear, so siting and sound levels are checked carefully. For older properties in Gwent, the heat loss calculation looks closely at solid walls, single glazing and draughts before any unit is sized. Homeowners across Gwent can arrange a survey in Gwent for a room-by-room design and a written quote before committing to anything.
Who it suits
- Houses with reasonable insulation, or a plan to improve it
- Owners and landlords in England and Wales eligible for the Boiler Upgrade Scheme
- Owners who want one contract covering design, fitting and paperwork
- Homes replacing a gas, oil, LPG or electric heating system
Grants and rules for heat pumps in Wales
Homes in Gwent can use the Boiler Upgrade Scheme, which applies in Wales as well as England: £7,500 towards an air source heat pump, or £9,000 when it replaces oil or LPG heating for installations from 21 July 2026 to 31 March 2027. The MCS-certified installer named in your quote applies and deducts the grant.
There is no VAT on installing a heat pump anywhere in the UK, Wales included, until 31 March 2027. Planning rules for heat pumps in Wales are set by the Welsh Government and differ from England's, so the surveyor checks the unit position against them.
Air source heat pump installation prices in Gwent
Here are typical prices for air source heat pump installation in Gwent, installed and including VAT. Use the guide price tool for a figure based on your home, then a survey confirms it in writing.
| Home | Typical size | Installed guide price | After £7,500 grant |
|---|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,500–£12,500 | £2,000–£5,000 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,500–£13,500 | £3,000–£6,000 |
| 3 bedroom semi or small detached | 6–9 kW | £12,000–£15,500 | £4,500–£8,000 |
| 4 bedroom detached | 8–12 kW | £14,000–£18,000 | £6,500–£10,500 |
| 5+ bedroom or larger older house | 11–16 kW | £16,500–£22,500 | £9,000–£15,000 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning.
Towns we cover in Gwent
We cover 11 towns in Gwent for air source heat pump installation. Each links to local guide prices and the grant position for Wales.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Newport (Gwent) | NP20 | Risca | 7 h 49 min |
| Cwmbran | NP44 | Pontypool | 7 h 48 min |
| Pontypool | NP4 | Cwmbran | 7 h 47 min |
| Ebbw Vale | NP23 | Tredegar | 7 h 47 min |
| Risca | NP11 | Newport (Gwent) | 7 h 48 min |
| Blackwood | NP12 | Bargoed | 7 h 48 min |
| Abergavenny | NP7 | Crickhowell | 7 h 46 min |
| Caldicot | NP26 | Chepstow | 7 h 49 min |
| Chepstow | NP16 | Caldicot | 7 h 48 min |
| Monmouth | NP25 | Chepstow | 7 h 46 min |
| Tredegar | NP22 | Ebbw Vale | 7 h 47 min |
Air source heat pump installation questions
Will an air source heat pump be noisy?
Heat pumps are designed to run quietly, but where the unit sits makes a real difference. The survey looks for a position away from bedroom windows and neighbours, with clear airflow, and the installation must pass the MCS noise assessment. The fan is most noticeable on very cold days when the unit works hardest, and a little vapour during the periodic defrost is normal.
How long does an air source heat pump installation take?
A typical home installation takes 2–4 days on site. It takes longer if several radiators are being replaced, pipework is being upgraded or the cylinder is going in a new location. Your quote sets out the expected programme, including when you will be without heating and hot water. Timings are typical rather than fixed, because older homes sometimes reveal surprises once floorboards are lifted.
Can I cancel after accepting the quote?
Nothing is ordered until you accept the written quote. Where the contract is agreed away from our premises, for example at your kitchen table, you can cancel within 14 days under the Consumer Contracts Regulations 2013. If you ask us to start sooner and then cancel, you pay only for work done up to that point.
Do I need new radiators for a heat pump?
Not always; many homes keep most of their radiators and change only a few. Because a heat pump runs at a lower water temperature than a boiler, each radiator gives out less heat, so the survey checks every room against its heat loss. Rooms where the existing radiator falls short get a larger one, with a guide price of £250–£450 each, installed and including VAT.