Our coverage in Gwent runs from Newport (Gwent), Cwmbran, Pontypool and Ebbw Vale and the villages around them. The approach is the same everywhere: survey, design, a written quote, then installation by installers working under our contract.
Towns we cover in Gwent
Heat pump services in Gwent
Grants and rules for heat pumps in Wales
Homes in Gwent can use the Boiler Upgrade Scheme, which applies in Wales as well as England: £7,500 towards an air source heat pump, or £9,000 when it replaces oil or LPG heating for installations from 21 July 2026 to 31 March 2027. The MCS-certified installer named in your quote applies and deducts the grant.
There is no VAT on installing a heat pump anywhere in the UK, Wales included, until 31 March 2027. Planning rules for heat pumps in Wales are set by the Welsh Government and differ from England's, so the surveyor checks the unit position against them.
Guide prices in Gwent
| Home | Typical size | Installed guide price | After £7,500 grant |
|---|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,500–£12,500 | £2,000–£5,000 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,500–£13,500 | £3,000–£6,000 |
| 3 bedroom semi or small detached | 6–9 kW | £12,000–£15,500 | £4,500–£8,000 |
| 4 bedroom detached | 8–12 kW | £14,000–£18,000 | £6,500–£10,500 |
| 5+ bedroom or larger older house | 11–16 kW | £16,500–£22,500 | £9,000–£15,000 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning.
Questions
How long does a heat pump installation take?
A typical home installation takes 2–4 days on site, longer if radiators or pipework are being changed. The work usually runs in stages: the outdoor unit and pipe runs, then the cylinder and indoor connections, then filling, commissioning and showing you the controls. Your heating and hot water are off for part of the work, and we agree the plan with you beforehand. Timings are typical rather than fixed. See how it works.
Do air source heat pumps work in cold weather?
Yes, air source heat pumps are designed to keep working well below freezing and can heat your home through a UK winter. The system is sized for a cold design day in your area, so it is designed to cope on the coldest days. Efficiency falls as the outside temperature drops, and the unit periodically defrosts its outdoor coil, when a little vapour is normal. See how air source heat pumps work.
Does an air source heat pump need servicing?
Yes, annual servicing is recommended for an air source heat pump and is often a condition of the manufacturer warranty. A service checks the outdoor unit and coil, filters, system pressure, expansion vessel, anti-freeze protection, controls and performance, and cleans what needs it. Servicing is a paid visit, with a guide price of £120–£250, including VAT. Refrigerant work on split systems must be done by an F-gas certified engineer. See heat pump servicing.
Can I keep my boiler and add a heat pump?
Yes, you can keep your boiler and add a heat pump as a hybrid system, where the heat pump usually handles most of the heating and the boiler helps on the coldest days or with hot water. A hybrid system is a guide price of £7,000–£11,000, installed and including VAT. Hybrid systems are not eligible for the Boiler Upgrade Scheme in England and Wales, so we compare both options with you at survey. See hybrid heat pumps.