- Area
- Hampshire
- Postcode district
- RG21
- Nation
- England
- Guide price
- From £9,800 inc VAT
- Survey
- Free for installation enquiries
Air source heat pump installation in Basingstoke: what to expect
In Basingstoke, as anywhere in the UK, the heat pumps that perform well are the ones designed around low flow temperatures and sized from a proper heat loss calculation.
Installers working in Basingstoke plan the order of work so heating and hot water are off for as short a time as practical. Homeowners across Hampshire can arrange a survey in Basingstoke for a room-by-room design and a written quote before committing to anything.
We survey your home, design a heat pump system around its real heat loss, and manage the installation from the first visit to the MCS certificate.
- Owners who want one contract covering design, fitting and paperwork
- Homes replacing a gas, oil, LPG or electric heating system
- Houses with reasonable insulation, or a plan to improve it
What's included
- System design, unit sizing and a written quote
- Outdoor unit, hot water cylinder and weather compensation controls
- Radiator and pipework changes where the design needs them
- Free home survey and room-by-room heat loss calculation
- Commissioning, handover and a walk-through of the controls
Many homes in Basingstoke have a side passage or rear garden with room for an outdoor unit, and the survey checks airflow and distance from neighbouring windows.
Grants and rules for heat pumps in England
Homes in Basingstoke can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Since 29 May 2025, permitted development in England allows up to two air source heat pumps on a house, each up to 1.5 m³, with no blanket 1 m boundary rule — the installation must still meet the MCS planning standards, including the noise check. Listed buildings, flats and some conservation-area positions need extra consent, which we check at survey.
What to budget for air source heat pump installation in Basingstoke
Here are typical prices for air source heat pump installation in Hampshire, installed and including VAT. Use the guide price tool for a figure based on your home, then a survey confirms it in writing.
| Home | Typical size | Installed guide price | After £7,500 grant |
|---|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,800–£12,900 | £2,300–£5,400 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,800–£13,900 | £3,300–£6,400 |
| 3 bedroom semi or small detached | 6–9 kW | £12,350–£15,950 | £4,850–£8,450 |
| 4 bedroom detached | 8–12 kW | £14,400–£18,550 | £6,900–£11,050 |
| 5+ bedroom or larger older house | 11–16 kW | £17,000–£23,200 | £9,500–£15,700 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning.
Winter daylight and heating in Basingstoke
Basingstoke sees roughly 7 hours 52 minutes of daylight in late December against 16 hours 36 minutes in June. Milder southern winters suit heat pumps well, though the system is still sized for a cold snap rather than an average day.
How installation works in Basingstoke
- Tell us about your home: postcode, property type and current heating.
- We book a survey in Basingstoke; the surveyor measures rooms, windows and radiators and looks at cylinder space.
- The design and quote arrive in writing, including radiator changes and the outdoor unit position.
- On installation days the old system is removed and the new one fitted and filled.
- We commission the heat pump, show you the controls and register the installation.
Air source heat pump installation in Basingstoke: questions
How soon can you survey a home in Basingstoke?
Survey dates depend on how busy installers are in Hampshire. We offer the next available dates when you enquire and confirm them in writing.
Do you cover Alton as well as Basingstoke?
Yes. We arrange surveys and installation in Alton, which is about 9 miles south-east of Basingstoke, and across Hampshire.
Can you service a heat pump in Basingstoke that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Basingstoke, whoever fitted them. Tell us the make and model when you book.
Can I cancel after accepting the quote?
Nothing is ordered until you accept the written quote. Where the contract is agreed away from our premises, for example at your kitchen table, you can cancel within 14 days under the Consumer Contracts Regulations 2013. If you ask us to start sooner and then cancel, you pay only for work done up to that point.
Will an air source heat pump be noisy?
Heat pumps are designed to run quietly, but where the unit sits makes a real difference. The survey looks for a position away from bedroom windows and neighbours, with clear airflow, and the installation must pass the MCS noise assessment. The fan is most noticeable on very cold days when the unit works hardest, and a little vapour during the periodic defrost is normal.