- Area
- Hampshire
- Postcode district
- RG21
- Nation
- England
- Guide price
- From £2,450 inc VAT
- Survey
- Free for installation enquiries
Air-to-air heat pumps in Basingstoke: what to expect
The question for a Basingstoke home is rarely whether a heat pump can work, but what needs to change to make it work well: radiator sizes, pipework, controls and where the unit goes.
Flats in Basingstoke on storage or panel heaters can often switch to air-to-air without fitting radiators or pipework. Installers in Basingstoke plan condensate drains and pipe covers so indoor and outdoor runs stay neat.
An air-to-air heat pump warms rooms directly with air, and can cool them in summer, but it does not heat your hot water.
- Extensions, conservatories and garden rooms
- Flats and apartments with storage or panel heaters
- Homes where fitting radiators and pipework would be very disruptive
What's included
- Condensate drains and neat external pipe covers
- Commissioning, MCS certificate and the air-to-air grant claim in England and Wales where eligible
- Electrical supply and controls set up for each room
- Free survey covering rooms to heat, unit positions and hot water options
- Outdoor unit and indoor units for each room
Top-floor rooms in Basingstoke that overheat in summer gain from the cooling an air-to-air system provides.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Basingstoke quote.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Since 29 May 2025, permitted development in England allows up to two air source heat pumps on a house, each up to 1.5 m³, with no blanket 1 m boundary rule — the installation must still meet the MCS planning standards, including the noise check. Listed buildings, flats and some conservation-area positions need extra consent, which we check at survey.
Air-to-air heat pumps prices in Basingstoke
The ranges below are typical installed prices for homes in Hampshire, including VAT. A survey sets the exact figure, because two similar-looking houses in Basingstoke can need quite different radiators and pipework.
| System | Installed guide price |
|---|---|
| Air-to-air heat pump, 1–2 rooms | £2,450–£5,150 |
| Air-to-air heat pump, multi-room 3–4 bedroom home | £4,100–£8,250 |
Installed, inc VAT. Air-to-air systems heat (and can cool) rooms but do not provide hot water. In England and Wales the Boiler Upgrade Scheme gives £2,500 towards an air-to-air system in a home, deducted from your quote where eligible.
Winter daylight and heating in Basingstoke
On the shortest day Basingstoke gets about 7 hours 52 minutes of daylight, and the winter sun reaches only around 15° above the horizon at noon. Winters this far south are milder than in most of the UK, which helps a heat pump run at low flow temperatures for much of the season.
What happens after you enquire in Basingstoke?
- Start online with a guide price or call us.
- A home survey in Basingstoke gives us the room-by-room heat loss.
- Your written quote sets out the design, the price and the grant position where you live.
- Installation is booked for dates that suit you; most homes take 2–4 days on site.
- After commissioning you get a handover of the controls and settings, plus the certificates.
Air-to-air heat pumps in Basingstoke: questions
How long does a heat pump survey take in Basingstoke?
A home survey in Basingstoke usually takes one to two hours. The surveyor measures every heated room, checks windows, walls and radiators, and looks at where the outdoor unit and cylinder can go.
What size heat pump does a Basingstoke home need?
It depends on the heat loss, not the postcode. As a rough guide, a 3 bedroom semi often needs 6–9 kW, but the room-by-room survey sets the actual size for your Basingstoke home.
Can you service a heat pump in Basingstoke that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Basingstoke, whoever fitted them. Tell us the make and model when you book.
How do I look after an air-to-air system?
Clean the indoor unit filters regularly, typically every few weeks during heavy use and following the manufacturer's guidance, and keep the outdoor unit clear of leaves and snow. Annual servicing is recommended and is often a condition of the manufacturer's warranty. Any work on the refrigerant circuit must be done by an F-gas certified engineer.
Can air-to-air heat pumps cool as well as heat?
Yes. Most air-to-air systems can reverse their cycle to cool and dehumidify rooms in summer, which makes them useful for loft rooms, south-facing extensions and home offices that overheat. Cooling uses electricity, so running costs rise if it is used heavily. You control heating and cooling for each room separately.