Design starts with the load: a heat loss calculation for the building, its occupancy and opening hours, how much hot water it uses and whether any spaces need cooling. From that we propose plant sizes and positions, on a roof, in a yard or in a plant enclosure, with the structural, electrical and noise checks each position needs. Larger plant may need a three-phase supply, which the network operator may need to provide or confirm.
Businesses across Wiltshire can arrange a site survey of premises in Wiltshire before any equipment is specified. Premises in Wiltshire close to homes need careful plant siting and, where required, an acoustic assessment. For blocks of flats in Wiltshire, we assess whether individual units or a communal system suits the building and how it is managed.
Who it suits
- Landlords and managing agents planning low-carbon upgrades
- Buildings with roof or yard space for outdoor plant
- Offices, shops and small commercial premises replacing gas or oil boilers
- Premises that also want cooling in some areas
Grants and rules for heat pumps in England
Homes in Wiltshire can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
There is no VAT on installing a heat pump anywhere in the UK until 31 March 2027. In England most houses can have an air source heat pump under permitted development, provided the unit meets the MCS noise and siting standards; the old 1 m boundary limit was removed on 29 May 2025. We flag listed buildings, flats and sensitive conservation-area positions at survey.
Prices
Commercial systems are priced after a site survey and load calculation.
Towns we cover in Wiltshire
We cover 12 towns in Wiltshire for commercial heat pump installation. Each links to local guide prices and the grant position for England.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Swindon | SN1 | Marlborough | 7 h 49 min |
| Salisbury | SP1 | Amesbury | 7 h 54 min |
| Trowbridge | BA14 | Bradford-on-Avon | 7 h 51 min |
| Chippenham | SN15 | Corsham | 7 h 50 min |
| Melksham | SN12 | Corsham | 7 h 51 min |
| Warminster | BA12 | Trowbridge | 7 h 53 min |
| Calne | SN11 | Chippenham | 7 h 50 min |
| Devizes | SN10 | Calne | 7 h 51 min |
| Amesbury | SP4 | Salisbury | 7 h 53 min |
| Bradford-on-Avon | BA15 | Trowbridge | 7 h 51 min |
| Corsham | SN13 | Chippenham | 7 h 50 min |
| Marlborough | SN8 | Swindon | 7 h 50 min |
Commercial heat pump installation questions
Can heat pumps go on a flat roof?
Yes, flat roofs are a common position for commercial plant. The roof needs a structural check for the weight of the units and their frames, and the installation usually needs a lifting plan, anti-vibration mounts, drainage for defrost water and safe access for maintenance. Pipe and cable routes from the roof into the building are planned at survey.
Are there grants for commercial heat pumps?
It depends on the building, its size and use, who owns it and which nation it is in, and the rules differ from those for homes. We check at survey whether any scheme applies to your building in England, Wales, Scotland or Northern Ireland, and we do not include a grant in the quote unless eligibility has been confirmed.
Can you install without closing the business?
Usually, yes. Outdoor plant, pipework and controls can often be installed while the existing heating still runs, with the switchover planned for a short window, such as a weekend or a quieter time of year. Work inside occupied areas can be phased. The programme in your quote sets out what happens when, so you can plan staff and customers around it.
How much does a commercial heat pump cost?
Commercial heat pumps are priced after a site survey, because cost depends on the building's heat load, the number and size of units, where the plant goes, access, and any changes to the heating system inside. We then give a written quote setting out the equipment, the programme and what is included. There is no reliable guide price for commercial work without seeing the building.