- Area
- Dorset
- Postcode district
- BH15
- Nation
- England
- Guide price
- Priced after survey
- Survey
- Free for installation enquiries
Before you book: heat loss surveys in Poole
Most homes can run on a heat pump if the system is designed properly, and Poole is no different. The key is matching the heat pump and radiators to the home's heat loss.
Houses in Poole built in different eras can need very different heat pump sizes, which is why each is calculated room by room. Homeowners in Poole thinking about insulation work can use the survey to see how it would change their heat pump size.
Every heat pump we quote starts with a room-by-room heat loss survey, free with installation enquiries and also available as a stand-alone report.
- Homes with an existing heat pump that seems undersized or expensive to run
- Landlords comparing properties before deciding where to switch first
- Self-builders and architects who need emitter and system sizes early
What's included
- Outdoor unit siting options and noise check
- Written results in your quote, or a stand-alone report if you order one
- Recommended heat pump size and design flow temperature
- Room-by-room heat loss calculation using the MCS method
- Hot water cylinder sizing for your household
A surveyor visits your Poole home to measure each room, window and wall before any heat pump is sized.
Grants and rules for heat pumps in England
Homes in Poole can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Since 29 May 2025, permitted development in England allows up to two air source heat pumps on a house, each up to 1.5 m³, with no blanket 1 m boundary rule — the installation must still meet the MCS planning standards, including the noise check. Listed buildings, flats and some conservation-area positions need extra consent, which we check at survey.
Heat loss survey costs around Poole
Here are typical prices for heat loss surveys in Dorset, installed and including VAT. Use the guide price tool for a figure based on your home, then a survey confirms it in writing.
| Survey | Guide price |
|---|---|
| Home survey and heat loss calculation with an installation quote | Free |
| Stand-alone heat loss survey and report | £150–£400 |
Inc VAT. A stand-alone report is for homeowners who want the design without an installation quote.
Winter daylight and heating in Poole
On the shortest day Poole gets about 7 hours 57 minutes of daylight, and the winter sun reaches only around 16° above the horizon at noon. Winters this far south are milder than in most of the UK, which helps a heat pump run at low flow temperatures for much of the season.
From survey to switch-on in Poole
- Start online with a guide price or call us.
- A home survey in Poole gives us the room-by-room heat loss.
- Your written quote sets out the design, the price and the grant position where you live.
- Installation is booked for dates that suit you; most homes take 2–4 days on site.
- After commissioning you get a handover of the controls and settings, plus the certificates.
Heat loss surveys in Poole: questions
What size heat pump does a Poole home need?
It depends on the heat loss, not the postcode. As a rough guide, a 3 bedroom semi often needs 6–9 kW, but the room-by-room survey sets the actual size for your Poole home.
Can you service a heat pump in Poole that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Poole, whoever fitted them. Tell us the make and model when you book.
How long does a heat pump survey take in Poole?
A home survey in Poole usually takes one to two hours. The surveyor measures every heated room, checks windows, walls and radiators, and looks at where the outdoor unit and cylinder can go.
Is the heat loss survey free?
Yes, for installation enquiries the home survey and heat loss calculation are free, and the results form the basis of your written quote. If you only want the calculation and report, for example for building plans or comparing quotes, a stand-alone heat loss survey has a guide price of £150–£400, including VAT. We confirm which applies when you book.
Will the survey check noise from the outdoor unit?
Yes. The surveyor identifies possible positions for the outdoor unit and carries out the MCS noise assessment, which estimates the sound level at the nearest neighbouring window from the unit's sound power level, distance and any barriers. In England, meeting the MCS planning standards is one of the conditions for permitted development. Wales, Scotland and Northern Ireland have their own rules, which we check.