We set up the controls at commissioning to suit your home and routine, show you how to use them, and explain how a heat pump tariff or time-of-use tariff could fit. Settings can be fine-tuned after the first cold spell, once you have seen how the house responds.
Hot water schedules in Cambridgeshire can be timed to suit shift work, school runs or working from home. If an existing heat pump in Cambridgeshire feels costly to run, a controls check is often the first thing to look at. For Cambridgeshire homes with extensions, we plan zones so the new space heats properly without making the heat pump cycle.
Who it suits
- Households considering a heat pump or time-of-use electricity tariff
- Existing heat pumps that feel expensive to run or slow to respond
- Homes with an extension, loft room or areas heated at different times
- Every new heat pump installation, set up at commissioning
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your quote.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Since 29 May 2025, permitted development in England allows up to two air source heat pumps on a house, each up to 1.5 m³, with no blanket 1 m boundary rule — the installation must still meet the MCS planning standards, including the noise check. Listed buildings, flats and some conservation-area positions need extra consent, which we check at survey.
Prices
Weather-compensating controls and set-up are included in every full system price. See the guide prices for full systems.
Towns we cover in Cambridgeshire
We cover 9 towns in Cambridgeshire for heat pump controls and tariffs. Each links to local guide prices and the grant position for England.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Peterborough | PE1 | Whittlesey | 7 h 38 min |
| Cambridge | CB2 | Royston | 7 h 42 min |
| Wisbech | PE13 | March | 7 h 37 min |
| St Neots | PE19 | Huntingdon | 7 h 42 min |
| Huntingdon | PE29 | St Neots | 7 h 41 min |
| March | PE15 | Wisbech | 7 h 39 min |
| Ely | CB6 | March | 7 h 40 min |
| Ramsey | PE26 | Whittlesey | 7 h 40 min |
| Whittlesey | PE7 | Peterborough | 7 h 38 min |
Heat pump controls and tariffs questions
Why are my radiators only warm, not hot?
That is normal for a heat pump. It heats radiators to a lower temperature than a boiler, so they feel warm rather than hot to the touch, while running longer to keep the room at a steady temperature. If rooms reach the temperature you set, the system is working as designed. If a room stays cold, the settings or radiator size may need checking.
How should I set the hot water on a heat pump?
Most households heat hot water once or twice a day at set times rather than on demand. Timing the main heat for a cheaper tariff period, or for the middle of the day when solar panels generate, helps keep costs down. A weekly legionella cycle raises the water temperature higher, and we schedule it at a sensible time.
Can I control my heat pump from my phone?
Many heat pumps offer an app or work with smart thermostats, letting you change temperatures, set schedules and see energy use from your phone. Features vary by make and model, and app control usually needs a reliable internet connection at home. The heating keeps running on its own settings if the connection drops.
What flow temperature should my heat pump run at?
It depends on the design: the flow temperature is set so your radiators or underfloor heating can heat each room on a cold day. Well-designed systems typically run at around 35–50°C at their coldest, and lower in milder weather through weather compensation. Your design paperwork states the design flow temperature, and we set the heating curve to match it.