We set up the controls at commissioning to suit your home and routine, show you how to use them, and explain how a heat pump tariff or time-of-use tariff could fit. Settings can be fine-tuned after the first cold spell, once you have seen how the house responds.
If an existing heat pump in Gwynedd feels costly to run, a controls check is often the first thing to look at. For Gwynedd homes with extensions, we plan zones so the new space heats properly without making the heat pump cycle. Homeowners in Gwynedd get a walkthrough of their controls at handover, with a simple written guide to keep.
Who it suits
- Homes with an extension, loft room or areas heated at different times
- Every new heat pump installation, set up at commissioning
- Households considering a heat pump or time-of-use electricity tariff
- Homes with solar PV or a battery that want hot water timed to match
Grants and rules for heat pumps in Wales
In Wales the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027; £2,500 for air-to-air). The MCS-certified installer named in your quote applies to Ofgem for you, and the grant comes off your quote.
There is no VAT on installing a heat pump anywhere in the UK, Wales included, until 31 March 2027. Planning rules for heat pumps in Wales are set by the Welsh Government and differ from England's, so the surveyor checks the unit position against them.
Prices
Weather-compensating controls and set-up are included in every full system price. See the guide prices for full systems.
Towns we cover in Gwynedd
We cover 9 towns in Gwynedd for heat pump controls and tariffs. Each links to local guide prices and the grant position for Wales.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Bangor (Gwynedd) | LL59 | Beaumaris | 7 h 31 min |
| Bala | LL23 | Dolgellau | 7 h 35 min |
| Beaumaris | LL58 | Bangor (Gwynedd) | 7 h 31 min |
| Caernarfon | LL55 | Llangefni | 7 h 32 min |
| Dolgellau | LL40 | Machynlleth | 7 h 36 min |
| Holyhead | LL65 | Llangefni | 7 h 30 min |
| Llangefni | LL77 | Bangor (Gwynedd) | 7 h 31 min |
| Porthmadog | LL49 | Pwllheli | 7 h 34 min |
| Pwllheli | LL53 | Porthmadog | 7 h 35 min |
Heat pump controls and tariffs questions
Is a heat pump tariff a good idea?
A heat pump or time-of-use tariff can lower running costs if your household can shift hot water heating and some space heating into the cheaper periods. Whether it suits you depends on the rates, the standing charge, your routine and whether you have a battery. Compare the total expected cost on your own usage, not only the headline rate.
How should I set the hot water on a heat pump?
Most households heat hot water once or twice a day at set times rather than on demand. Timing the main heat for a cheaper tariff period, or for the middle of the day when solar panels generate, helps keep costs down. A weekly legionella cycle raises the water temperature higher, and we schedule it at a sensible time.
Should I turn my heat pump off at night?
Usually not. Switching off lets the house cool, and the heat pump then has to run at a higher flow temperature to recover, which lowers efficiency. A small set-back of 1–2°C overnight is generally more economical. Homes with very good insulation or a time-of-use tariff may suit different patterns, which we can set up.
Can I control my heat pump from my phone?
Many heat pumps offer an app or work with smart thermostats, letting you change temperatures, set schedules and see energy use from your phone. Features vary by make and model, and app control usually needs a reliable internet connection at home. The heating keeps running on its own settings if the connection drops.