- Area
- County Antrim
- Postcode district
- BT53
- Nation
- Northern Ireland
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
Before you book: heat pump repairs in Ballymoney
Whoever installed your heat pump, aftercare can be arranged in Ballymoney. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Heat pump owners in Ballymoney can arrange a fault-finding visit at a rate agreed before an engineer attends. For repeated faults in Ballymoney, the engineer looks at the system design as well as the failed part.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Heat pumps showing an error code or fault light
- Rooms or hot water not getting warm enough
- Systems losing pressure or needing frequent topping up
What's included
- System refill, venting and recommissioning after the repair
- Refrigerant repairs by an F-gas certified engineer where needed
- A clear explanation of the fault and a price for the repair before work goes ahead
- Testing of sensors, pumps, valves, pressures and electrics
- Supply and fitting of replacement parts
Repairs in Ballymoney that need a part ordered are explained and priced before the engineer leaves.
Grants and rules for heat pumps in Northern Ireland
Northern Ireland does not have a dedicated heat pump grant for homeowners at present, and the Boiler Upgrade Scheme does not apply here. Heat pumps have sometimes been funded through the Northern Ireland Sustainable Energy Programme, so it is worth checking what is open when you enquire about a home in Ballymoney.
Heat pump repairs prices in Ballymoney
Guide prices for County Antrim, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£170 |
| Sensor or thermistor replacement | £120–£270 |
| Expansion vessel or pressure relief valve | £150–£340 |
| Circulating pump replacement | £240–£470 |
| Fan motor replacement | £290–£630 |
| Refrigerant leak repair and re-gas (split systems) | £340–£920 |
| Main control board (PCB) replacement | £440–£1,050 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Designing for Ballymoney's winters
On the shortest day Ballymoney gets only about 7 hours 09 minutes of daylight and the noon sun sits around 11° above the horizon. Northern winters tend to be longer, so a well-designed, efficient system matters more here because it runs for more of the year.
How a visit works in Ballymoney
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Ballymoney.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Ballymoney: questions
Can you work on a heat pump in Ballymoney that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Ballymoney, whoever fitted them. Tell us the make and model when you get in touch.
Do you also cover Coleraine?
Yes. We arrange heat pump servicing and repairs in Coleraine, which is about 8 miles north-west of Ballymoney, and across County Antrim.
What should I check before booking a visit in Ballymoney?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Why does my heat pump keep switching on and off?
Frequent starting and stopping, called short cycling, is usually caused by an oversized heat pump, low water flow, too many zones closing at once or controls set with too narrow a range. It reduces efficiency and wears components. An engineer can check the settings, flow rates and design, and can often improve it with control changes before any parts are needed.
Can you repair a heat pump installed by another company?
Yes. We carry out fault-finding and repairs on heat pumps installed by other companies, including monobloc and split systems. Tell us the make, model and approximate age when you get in touch, plus any error code shown. If the system is still under the manufacturer's warranty, it may be quicker to contact the original installer or manufacturer first.

