- Area
- Devon
- Postcode district
- EX20
- Nation
- England
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
What to know about heat pump repairs in Okehampton
A heat pump that is serviced and set up properly keeps running efficiently for many years. Many heat pump faults trace back to settings, low pressure or a worn part rather than the heat pump itself, and those can usually be put right.
Heat pump owners in Okehampton can arrange a fault-finding visit at a rate agreed before an engineer attends. For repeated faults in Okehampton, the engineer looks at the system design as well as the failed part.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Systems losing pressure or needing frequent topping up
- Heat pumps installed by another company that need a second opinion
- Outdoor units that have become noisy, iced up or keep switching on and off
What's included
- System refill, venting and recommissioning after the repair
- A clear explanation of the fault and a price for the repair before work goes ahead
- Refrigerant repairs by an F-gas certified engineer where needed
- Fault-finding visit at a rate agreed before attending
- Supply and fitting of replacement parts
Outdoor units in exposed spots around Okehampton can ice more heavily, so siting is checked as part of any icing fault.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Okehampton quote.
Heat pump repairs prices in Okehampton
Guide prices for Devon, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£660 |
| Refrigerant leak repair and re-gas (split systems) | £350–£960 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
How long is the heating season in Okehampton?
Okehampton sees roughly 7 hours 57 minutes of daylight in late December against 16 hours 30 minutes in June. Milder southern winters suit heat pumps well, though the system is still sized for a cold snap rather than an average day.
How a visit works in Okehampton
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Okehampton.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Okehampton: questions
How much does a visit cost in Okehampton?
The rate for a service or fault-finding visit is agreed before anyone attends. Any repair is priced in writing before parts are ordered, so you decide before work goes ahead.
What should I check before booking a visit in Okehampton?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Do you also cover Tavistock?
Yes. We arrange heat pump servicing and repairs in Tavistock, which is about 14 miles south-west of Okehampton, and across Devon.
Why is my heat pump showing an error code?
An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.
Do refrigerant repairs need a specialist?
Yes. Any work on a heat pump's refrigerant circuit, such as tracing a leak, replacing a component or re-gassing, must by law be done by an F-gas certified engineer where the refrigerant is fluorinated, such as R32; units using R290 (propane) need an engineer trained in flammable refrigerants. On split systems the refrigerant runs through pipes inside your home, so leaks there are more likely than on sealed monobloc units.