- Area
- Dorset
- Postcode district
- BH6
- Nation
- England
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
Before you book: heat pump repairs in Christchurch
Aftercare matters as much as installation. For a heat pump in Christchurch the visit checks the outdoor unit, the water circuit and the controls, and the engineer explains any settings that would help the system run more efficiently.
For repeated faults in Christchurch, the engineer looks at the system design as well as the failed part. Across Christchurch and Dorset, refrigerant repairs on split systems are carried out by an F-gas certified engineer.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Heat pumps installed by another company that need a second opinion
- Rooms or hot water not getting warm enough
- Heat pumps showing an error code or fault light
What's included
- Testing of sensors, pumps, valves, pressures and electrics
- Supply and fitting of replacement parts
- System refill, venting and recommissioning after the repair
- A clear explanation of the fault and a price for the repair before work goes ahead
- Refrigerant repairs by an F-gas certified engineer where needed
Repairs in Christchurch that need a part ordered are explained and priced before the engineer leaves.
Grants and rules for heat pumps in England
Homes in Christchurch can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Heat pump repairs costs around Christchurch
Guide prices for Dorset, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£660 |
| Refrigerant leak repair and re-gas (split systems) | £350–£960 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Winter daylight and heating in Christchurch
On the shortest day Christchurch gets about 7 hours 57 minutes of daylight, and the winter sun reaches only around 16° above the horizon at noon. Winters this far south are milder than in most of the UK, which helps a heat pump run at low flow temperatures for much of the season.
How a visit works in Christchurch
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Christchurch.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Christchurch: questions
What should I check before booking a visit in Christchurch?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
How often should a heat pump in Christchurch be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Do you also cover Bournemouth?
Yes. We arrange heat pump servicing and repairs in Bournemouth, which is about 4 miles west of Christchurch, and across Dorset.
Is ice on my heat pump a fault?
Some frost on the outdoor unit in cold, damp weather is normal, and the unit clears it with regular defrost cycles, often releasing a little vapour. It becomes a fault when thick ice builds up and does not clear, or when ice blocks the fan. That can point to poor airflow, a failed sensor, drainage problems or low refrigerant, and needs checking.
How much does a heat pump repair cost?
Heat pump repairs have a typical range of £90–£1,100, including VAT, depending on the part and labour involved. Sensor replacements sit at the lower end, while control boards and refrigerant repairs on split systems sit higher. Every repair starts with a fault-finding visit, with a guide price of £90–£180 for the first hour, and the repair is priced before work goes ahead.