- Area
- Dyfed
- Postcode district
- SA70
- Nation
- Wales
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
Heat pump repairs in Tenby: what to expect
Whoever installed your heat pump, aftercare can be arranged in Tenby. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Repairs in Tenby that need a part ordered are explained and priced before the engineer leaves. Heat pump owners in Tenby can arrange a fault-finding visit at a rate agreed before an engineer attends.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Rooms or hot water not getting warm enough
- Outdoor units that have become noisy, iced up or keep switching on and off
- Systems losing pressure or needing frequent topping up
What's included
- System refill, venting and recommissioning after the repair
- A clear explanation of the fault and a price for the repair before work goes ahead
- Refrigerant repairs by an F-gas certified engineer where needed
- Reading of error history and operating data
- Supply and fitting of replacement parts
Across Tenby and Dyfed, refrigerant repairs on split systems are carried out by an F-gas certified engineer.
Grants and rules for heat pumps in Wales
Homes in Tenby can use the Boiler Upgrade Scheme, which applies in Wales as well as England: £7,500 towards an air source heat pump, or £9,000 when it replaces oil or LPG heating for installations from 21 July 2026 to 31 March 2027. The MCS-certified installer named in your quote applies and deducts the grant.
Guide prices for heat pump repairs in Tenby
Guide prices for Dyfed, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£650 |
| Refrigerant leak repair and re-gas (split systems) | £350–£950 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Designing for Tenby's winters
Tenby has about 7 hours 48 minutes of daylight at midwinter and 16 hours 40 minutes at midsummer. That swing matters if you pair a heat pump with solar panels: summer generation can cover much of the hot water, winter generation far less.
How a visit works in Tenby
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Tenby.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Tenby: questions
Do you also cover Pembroke Dock?
Yes. We arrange heat pump servicing and repairs in Pembroke Dock, which is about 10 miles west of Tenby, and across Dyfed.
What should I check before booking a visit in Tenby?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
How often should a heat pump in Tenby be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Why is my heat pump showing an error code?
An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.
How much does a heat pump repair cost?
Heat pump repairs have a typical range of £90–£1,100, including VAT, depending on the part and labour involved. Sensor replacements sit at the lower end, while control boards and refrigerant repairs on split systems sit higher. Every repair starts with a fault-finding visit, with a guide price of £90–£180 for the first hour, and the repair is priced before work goes ahead.