- Area
- Edinburgh and the Lothians
- Postcode district
- EH52
- Nation
- Scotland
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
Heat pump repairs in Broxburn: what to expect
Whoever installed your heat pump, aftercare can be arranged in Broxburn. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Across Broxburn and Edinburgh and the Lothians, refrigerant repairs on split systems are carried out by an F-gas certified engineer. Repairs in Broxburn that need a part ordered are explained and priced before the engineer leaves.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Outdoor units that have become noisy, iced up or keep switching on and off
- Rooms or hot water not getting warm enough
- Systems losing pressure or needing frequent topping up
What's included
- Testing of sensors, pumps, valves, pressures and electrics
- Supply and fitting of replacement parts
- A clear explanation of the fault and a price for the repair before work goes ahead
- Refrigerant repairs by an F-gas certified engineer where needed
- System refill, venting and recommissioning after the repair
Heat pump owners in Broxburn can arrange a fault-finding visit at a rate agreed before an engineer attends.
Grants and rules for heat pumps in Scotland
The Boiler Upgrade Scheme does not apply in Scotland. Instead, homeowners in Broxburn can apply to Home Energy Scotland for a grant of up to £7,500 towards a heat pump, with up to £1,500 more for eligible rural and island homes, plus an optional interest-free loan of up to £7,500. You need a written funding offer before any work starts.
Heat pump repairs costs around Broxburn
These are guide prices including VAT. The rate for your visit in Broxburn is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£290 |
| Expansion vessel or pressure relief valve | £150–£360 |
| Circulating pump replacement | £260–£490 |
| Fan motor replacement | £310–£660 |
| Refrigerant leak repair and re-gas (split systems) | £360–£970 |
| Main control board (PCB) replacement | £460–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Short winter days in Broxburn and what they mean
Broxburn has about 6 hours 58 minutes of daylight at midwinter against 17 hours 36 minutes in midsummer. Heat pumps are designed to keep working well below freezing, but the design temperature for the survey is set for local conditions, not an average day.
How a visit works in Broxburn
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Broxburn.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Broxburn: questions
How often should a heat pump in Broxburn be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
What should I check before booking a visit in Broxburn?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Can you work on a heat pump in Broxburn that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Broxburn, whoever fitted them. Tell us the make and model when you get in touch.
Do refrigerant repairs need a specialist?
Yes. Any work on a heat pump's refrigerant circuit, such as tracing a leak, replacing a component or re-gassing, must by law be done by an F-gas certified engineer where the refrigerant is fluorinated, such as R32; units using R290 (propane) need an engineer trained in flammable refrigerants. On split systems the refrigerant runs through pipes inside your home, so leaks there are more likely than on sealed monobloc units.
Is ice on my heat pump a fault?
Some frost on the outdoor unit in cold, damp weather is normal, and the unit clears it with regular defrost cycles, often releasing a little vapour. It becomes a fault when thick ice builds up and does not clear, or when ice blocks the fan. That can point to poor airflow, a failed sensor, drainage problems or low refrigerant, and needs checking.