- Area
- Edinburgh and the Lothians
- Postcode district
- EH54
- Nation
- Scotland
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
Before you book: heat pump repairs in Livingston
Aftercare matters as much as installation. For a heat pump in Livingston the visit checks the outdoor unit, the water circuit and the controls, and the engineer explains any settings that would help the system run more efficiently.
Heat pump owners in Livingston can arrange a fault-finding visit at a rate agreed before an engineer attends. For repeated faults in Livingston, the engineer looks at the system design as well as the failed part.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Outdoor units that have become noisy, iced up or keep switching on and off
- Heat pumps showing an error code or fault light
- Rooms or hot water not getting warm enough
What's included
- Refrigerant repairs by an F-gas certified engineer where needed
- Supply and fitting of replacement parts
- Fault-finding visit at a rate agreed before attending
- A clear explanation of the fault and a price for the repair before work goes ahead
- System refill, venting and recommissioning after the repair
Outdoor units in exposed spots around Livingston can ice more heavily, so siting is checked as part of any icing fault.
Grants and rules for heat pumps in Scotland
The Boiler Upgrade Scheme does not apply in Scotland. Instead, homeowners in Livingston can apply to Home Energy Scotland for a grant of up to £7,500 towards a heat pump, with up to £1,500 more for eligible rural and island homes, plus an optional interest-free loan of up to £7,500. You need a written funding offer before any work starts.
Guide prices for heat pump repairs in Livingston
Guide prices for Edinburgh and the Lothians, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£290 |
| Expansion vessel or pressure relief valve | £150–£360 |
| Circulating pump replacement | £260–£490 |
| Fan motor replacement | £310–£660 |
| Refrigerant leak repair and re-gas (split systems) | £360–£970 |
| Main control board (PCB) replacement | £460–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Designing for Livingston's winters
Livingston has about 6 hours 58 minutes of daylight at midwinter against 17 hours 36 minutes in midsummer. Heat pumps are designed to keep working well below freezing, but the design temperature for the survey is set for local conditions, not an average day.
Booking a visit in Livingston
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Livingston.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Livingston: questions
Can you work on a heat pump in Livingston that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Livingston, whoever fitted them. Tell us the make and model when you get in touch.
Do you also cover Broxburn?
Yes. We arrange heat pump servicing and repairs in Broxburn, which is about 3 miles north-east of Livingston, and across Edinburgh and the Lothians.
What should I check before booking a visit in Livingston?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Can you repair a heat pump installed by another company?
Yes. We carry out fault-finding and repairs on heat pumps installed by other companies, including monobloc and split systems. Tell us the make, model and approximate age when you get in touch, plus any error code shown. If the system is still under the manufacturer's warranty, it may be quicker to contact the original installer or manufacturer first.
Why is my heat pump showing an error code?
An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.