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Heat pump repairs
Greater London · SW18

Heat pump repairs in Wandsworth

If your heat pump in Wandsworth is not heating properly, showing an error or making a new noise, send us the details and photos and we will set out the next step.

Area
Greater London
Postcode district
SW18
Nation
England
Guide price
From £100 inc VAT
Visit
Rate agreed in advance

Heat pump repairs in Wandsworth: what to expect

A heat pump that is serviced and set up properly keeps running efficiently for many years. Many heat pump faults trace back to settings, low pressure or a worn part rather than the heat pump itself, and those can usually be put right.

Outdoor units in exposed spots around Wandsworth can ice more heavily, so siting is checked as part of any icing fault. Heat pump owners in Wandsworth can arrange a fault-finding visit at a rate agreed before an engineer attends.

When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.

  • Outdoor units that have become noisy, iced up or keep switching on and off
  • Heat pumps showing an error code or fault light
  • Systems losing pressure or needing frequent topping up

What's included

  • Testing of sensors, pumps, valves, pressures and electrics
  • Refrigerant repairs by an F-gas certified engineer where needed
  • A clear explanation of the fault and a price for the repair before work goes ahead
  • System refill, venting and recommissioning after the repair
  • Reading of error history and operating data

Across Wandsworth and Greater London, refrigerant repairs on split systems are carried out by an F-gas certified engineer.

Grants and rules for heat pumps in England

England

In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Wandsworth quote.

Guide prices for heat pump repairs in Wandsworth

These are guide prices including VAT. The rate for your visit in Wandsworth is confirmed before we book it, and any repair is priced in writing before parts are ordered.

Guide prices for heat pump repairs in Wandsworth
RepairGuide price
Fault-finding visit and diagnosis£100–£200
Sensor or thermistor replacement£130–£310
Expansion vessel or pressure relief valve£170–£390
Circulating pump replacement£280–£540
Fan motor replacement£340–£730
Refrigerant leak repair and re-gas (split systems)£390–£1,050
Main control board (PCB) replacement£500–£1,250

Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.

Winter daylight and heating in Wandsworth

7 h 50 minDaylight on the shortest day
16 h 38 minDaylight on the longest day
15°Noon sun height in December
51.46°NLatitude of Wandsworth

On the shortest day Wandsworth gets about 7 hours 50 minutes of daylight, and the winter sun reaches only around 15° above the horizon at noon. Winters this far south are milder than in most of the UK, which helps a heat pump run at low flow temperatures for much of the season.

How a visit works in Wandsworth

  1. Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
  2. We confirm the fault-finding rate and arrange a visit in Wandsworth.
  3. The engineer diagnoses the fault and gives you a written price for the repair.
  4. Parts are ordered once you agree, and the repair is completed and tested.

Heat pump repairs in Wandsworth: questions

How often should a heat pump in Wandsworth be serviced?

Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.

Will the engineer need access indoors as well as outside?

Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.

What should I check before booking a visit in Wandsworth?

Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.

Why is my heat pump showing an error code?

An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.

Is ice on my heat pump a fault?

Some frost on the outdoor unit in cold, damp weather is normal, and the unit clears it with regular defrost cycles, often releasing a little vapour. It becomes a fault when thick ice builds up and does not clear, or when ice blocks the fan. That can point to poor airflow, a failed sensor, drainage problems or low refrigerant, and needs checking.

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