Typical repairs fall within a guide range of £90–£1,100, including VAT, depending on the part and the time involved. Refrigerant repairs must be done by an F-gas certified engineer. Regular heat pump servicing catches many of these faults before they stop the system working.
Repairs in the Isle of Wight that need a part ordered are explained and priced before the engineer leaves. Outdoor units in exposed spots around the Isle of Wight can ice more heavily, so siting is checked as part of any icing fault. Heat pump owners in the Isle of Wight can arrange a fault-finding visit at a rate agreed before an engineer attends.
Who it suits
- Outdoor units that have become noisy, iced up or keep switching on and off
- Heat pumps installed by another company that need a second opinion
- Rooms or hot water not getting warm enough
- Systems losing pressure or needing frequent topping up
Grants and rules for heat pumps in England
Homes in the Isle of Wight can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Heat pump repairs prices in the Isle of Wight
These are guide prices including VAT. The rate for your visit in the Isle of Wight is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £100–£190 |
| Sensor or thermistor replacement | £130–£300 |
| Expansion vessel or pressure relief valve | £160–£370 |
| Circulating pump replacement | £260–£510 |
| Fan motor replacement | £320–£690 |
| Refrigerant leak repair and re-gas (split systems) | £370–£1,000 |
| Main control board (PCB) replacement | £480–£1,150 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Towns we cover in the Isle of Wight
We cover 6 towns in the Isle of Wight for heat pump repairs. Each links to local guide prices and the grant position for England.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Newport (Isle of Wight) | PO30 | Cowes | 7 h 57 min |
| Ryde | PO33 | Sandown | 7 h 57 min |
| Cowes | PO31 | Newport (Isle of Wight) | 7 h 57 min |
| Sandown | PO36 | Shanklin | 7 h 58 min |
| Shanklin | PO37 | Sandown | 7 h 58 min |
| Ventnor | PO38 | Shanklin | 7 h 59 min |
Heat pump repairs questions
How much does a heat pump repair cost?
Heat pump repairs have a typical range of £90–£1,100, including VAT, depending on the part and labour involved. Sensor replacements sit at the lower end, while control boards and refrigerant repairs on split systems sit higher. Every repair starts with a fault-finding visit, with a guide price of £90–£180 for the first hour, and the repair is priced before work goes ahead.
Can you repair a heat pump installed by another company?
Yes. We carry out fault-finding and repairs on heat pumps installed by other companies, including monobloc and split systems. Tell us the make, model and approximate age when you get in touch, plus any error code shown. If the system is still under the manufacturer's warranty, it may be quicker to contact the original installer or manufacturer first.
Why is my heat pump showing an error code?
An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.
Why does my heat pump keep switching on and off?
Frequent starting and stopping, called short cycling, is usually caused by an oversized heat pump, low water flow, too many zones closing at once or controls set with too narrow a range. It reduces efficiency and wears components. An engineer can check the settings, flow rates and design, and can often improve it with control changes before any parts are needed.