- Area
- Lanarkshire
- Postcode district
- G74
- Nation
- Scotland
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
What to know about heat pump repairs in East Kilbride
Whoever installed your heat pump, aftercare can be arranged in East Kilbride. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Heat pump owners in East Kilbride can arrange a fault-finding visit at a rate agreed before an engineer attends. Across East Kilbride and Lanarkshire, refrigerant repairs on split systems are carried out by an F-gas certified engineer.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Systems losing pressure or needing frequent topping up
- Rooms or hot water not getting warm enough
- Outdoor units that have become noisy, iced up or keep switching on and off
What's included
- Refrigerant repairs by an F-gas certified engineer where needed
- A clear explanation of the fault and a price for the repair before work goes ahead
- System refill, venting and recommissioning after the repair
- Testing of sensors, pumps, valves, pressures and electrics
- Reading of error history and operating data
Outdoor units in exposed spots around East Kilbride can ice more heavily, so siting is checked as part of any icing fault.
Grants and rules for heat pumps in Scotland
The Boiler Upgrade Scheme does not apply in Scotland. Instead, homeowners in East Kilbride can apply to Home Energy Scotland for a grant of up to £7,500 towards a heat pump, with up to £1,500 more for eligible rural and island homes, plus an optional interest-free loan of up to £7,500. You need a written funding offer before any work starts.
Guide prices for heat pump repairs in East Kilbride
These are guide prices including VAT. The rate for your visit in East Kilbride is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£650 |
| Refrigerant leak repair and re-gas (split systems) | £350–£950 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Winter daylight and heating in East Kilbride
On the shortest day East Kilbride gets only about 7 hours 00 minutes of daylight, with the sun around 11° up at noon. Long Scottish winters mean the heat pump runs for much of the year, so careful sizing, good controls and correctly sized radiators make a real difference.
Booking a visit in East Kilbride
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in East Kilbride.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in East Kilbride: questions
Can you work on a heat pump in East Kilbride that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in East Kilbride, whoever fitted them. Tell us the make and model when you get in touch.
What should I check before booking a visit in East Kilbride?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Do you also cover Cambuslang?
Yes. We arrange heat pump servicing and repairs in Cambuslang, which is about 3 miles north of East Kilbride, and across Lanarkshire.
Why is my heat pump showing an error code?
An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.
Is ice on my heat pump a fault?
Some frost on the outdoor unit in cold, damp weather is normal, and the unit clears it with regular defrost cycles, often releasing a little vapour. It becomes a fault when thick ice builds up and does not clear, or when ice blocks the fan. That can point to poor airflow, a failed sensor, drainage problems or low refrigerant, and needs checking.