Typical repairs fall within a guide range of £90–£1,100, including VAT, depending on the part and the time involved. Refrigerant repairs must be done by an F-gas certified engineer. Regular heat pump servicing catches many of these faults before they stop the system working.
Heat pump owners in Lanarkshire can arrange a fault-finding visit at a rate agreed before an engineer attends. Across Lanarkshire and Lanarkshire, refrigerant repairs on split systems are carried out by an F-gas certified engineer. For repeated faults in Lanarkshire, the engineer looks at the system design as well as the failed part.
Who it suits
- Outdoor units that have become noisy, iced up or keep switching on and off
- Heat pumps installed by another company that need a second opinion
- Rooms or hot water not getting warm enough
- Heat pumps showing an error code or fault light
Grants and rules for heat pumps in Scotland
In Scotland, heat pump funding comes through Home Energy Scotland rather than the Boiler Upgrade Scheme: a grant of up to £7,500 (up to £1,500 extra for eligible rural and island homes) and an optional interest-free loan of up to £7,500. For a home in Lanarkshire, apply and receive the written offer before the installation date is fixed.
Heat pump repairs prices in Lanarkshire
Guide prices for Lanarkshire, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£650 |
| Refrigerant leak repair and re-gas (split systems) | £350–£950 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Towns we cover in Lanarkshire
We cover 13 towns in Lanarkshire for heat pump repairs. Each links to local guide prices and the grant position for Scotland.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| East Kilbride | G74 | Cambuslang | 7 h 00 min |
| Hamilton | ML3 | Motherwell | 7 h 00 min |
| Cumbernauld | G67 | Airdrie | 6 h 57 min |
| Coatbridge | ML5 | Airdrie | 6 h 59 min |
| Airdrie | ML6 | Coatbridge | 6 h 59 min |
| Motherwell | ML1 | Bellshill | 7 h 00 min |
| Rutherglen | G73 | Cambuslang | 6 h 59 min |
| Cambuslang | G73 | Rutherglen | 6 h 59 min |
| Wishaw | ML2 | Motherwell | 7 h 00 min |
| Bellshill | ML4 | Motherwell | 6 h 59 min |
| Carluke | ML8 | Wishaw | 7 h 00 min |
| Lanark | ML11 | Carluke | 7 h 01 min |
| Strathaven | ML10 | Hamilton | 7 h 01 min |
Heat pump repairs questions
Can you repair a heat pump installed by another company?
Yes. We carry out fault-finding and repairs on heat pumps installed by other companies, including monobloc and split systems. Tell us the make, model and approximate age when you get in touch, plus any error code shown. If the system is still under the manufacturer's warranty, it may be quicker to contact the original installer or manufacturer first.
How much does a heat pump repair cost?
Heat pump repairs have a typical range of £90–£1,100, including VAT, depending on the part and labour involved. Sensor replacements sit at the lower end, while control boards and refrigerant repairs on split systems sit higher. Every repair starts with a fault-finding visit, with a guide price of £90–£180 for the first hour, and the repair is priced before work goes ahead.
Is ice on my heat pump a fault?
Some frost on the outdoor unit in cold, damp weather is normal, and the unit clears it with regular defrost cycles, often releasing a little vapour. It becomes a fault when thick ice builds up and does not clear, or when ice blocks the fan. That can point to poor airflow, a failed sensor, drainage problems or low refrigerant, and needs checking.
Do refrigerant repairs need a specialist?
Yes. Any work on a heat pump's refrigerant circuit, such as tracing a leak, replacing a component or re-gassing, must by law be done by an F-gas certified engineer where the refrigerant is fluorinated, such as R32; units using R290 (propane) need an engineer trained in flammable refrigerants. On split systems the refrigerant runs through pipes inside your home, so leaks there are more likely than on sealed monobloc units.