- Area
- North Yorkshire
- Postcode district
- YO1
- Nation
- England
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
Heat pump repairs for York homes
Aftercare matters as much as installation. For a heat pump in York the visit checks the outdoor unit, the water circuit and the controls, and the engineer explains any settings that would help the system run more efficiently.
Across York and North Yorkshire, refrigerant repairs on split systems are carried out by an F-gas certified engineer. Repairs in York that need a part ordered are explained and priced before the engineer leaves.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Outdoor units that have become noisy, iced up or keep switching on and off
- Rooms or hot water not getting warm enough
- Systems losing pressure or needing frequent topping up
What's included
- Refrigerant repairs by an F-gas certified engineer where needed
- System refill, venting and recommissioning after the repair
- Testing of sensors, pumps, valves, pressures and electrics
- A clear explanation of the fault and a price for the repair before work goes ahead
- Fault-finding visit at a rate agreed before attending
For repeated faults in York, the engineer looks at the system design as well as the failed part.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your York quote.
Guide prices for heat pump repairs in York
These are guide prices including VAT. The rate for your visit in York is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£650 |
| Refrigerant leak repair and re-gas (split systems) | £350–£950 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
How long is the heating season in York?
York sees roughly 7 hours 23 minutes of daylight in December and 17 hours 08 minutes in June. With a longer heating season than the south, the gains from low flow temperatures and good controls add up over the year.
What happens when you book in York?
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in York.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in York: questions
What should I check before booking a visit in York?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Do you also cover Selby?
Yes. We arrange heat pump servicing and repairs in Selby, which is about 12 miles south of York, and across North Yorkshire.
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
Do refrigerant repairs need a specialist?
Yes. Any work on a heat pump's refrigerant circuit, such as tracing a leak, replacing a component or re-gassing, must by law be done by an F-gas certified engineer where the refrigerant is fluorinated, such as R32; units using R290 (propane) need an engineer trained in flammable refrigerants. On split systems the refrigerant runs through pipes inside your home, so leaks there are more likely than on sealed monobloc units.
Can you repair a heat pump installed by another company?
Yes. We carry out fault-finding and repairs on heat pumps installed by other companies, including monobloc and split systems. Tell us the make, model and approximate age when you get in touch, plus any error code shown. If the system is still under the manufacturer's warranty, it may be quicker to contact the original installer or manufacturer first.