Every repair starts with a fault-finding visit, which is charged at a rate agreed before we attend. The guide price for a fault-finding visit is £90–£180 for the first hour, including VAT. The engineer reads the error history, tests the system and tells you what has failed, what the repair involves and what it will cost before any further work is done. If a part has to be ordered, you are told the likely wait and the price before you decide.
Across North Yorkshire and North Yorkshire, refrigerant repairs on split systems are carried out by an F-gas certified engineer. Outdoor units in exposed spots around North Yorkshire can ice more heavily, so siting is checked as part of any icing fault. Repairs in North Yorkshire that need a part ordered are explained and priced before the engineer leaves.
Who it suits
- Rooms or hot water not getting warm enough
- Heat pumps showing an error code or fault light
- Outdoor units that have become noisy, iced up or keep switching on and off
- Heat pumps installed by another company that need a second opinion
Grants and rules for heat pumps in England
Homes in North Yorkshire can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Heat pump repairs prices in North Yorkshire
Guide prices for North Yorkshire, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£650 |
| Refrigerant leak repair and re-gas (split systems) | £350–£950 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Towns we cover in North Yorkshire
We cover 15 towns in North Yorkshire for heat pump repairs. Each links to local guide prices and the grant position for England.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| York | YO1 | Selby | 7 h 23 min |
| Middlesbrough | TS1 | Thornaby-on-Tees | 7 h 15 min |
| Harrogate | HG2 | Knaresborough | 7 h 22 min |
| Scarborough | YO12 | Whitby | 7 h 19 min |
| Redcar | TS10 | Middlesbrough | 7 h 15 min |
| Selby | YO8 | Howden | 7 h 25 min |
| Thornaby-on-Tees | TS17 | Yarm | 7 h 16 min |
| Yarm | TS15 | Thornaby-on-Tees | 7 h 16 min |
| Northallerton | DL7 | Thirsk | 7 h 18 min |
| Ripon | HG4 | Knaresborough | 7 h 20 min |
| Knaresborough | HG5 | Harrogate | 7 h 22 min |
| Malton | YO17 | Pocklington | 7 h 20 min |
| Skipton | BD23 | Keighley | 7 h 23 min |
| Thirsk | YO7 | Northallerton | 7 h 19 min |
| Whitby | YO22 | Scarborough | 7 h 16 min |
Heat pump repairs questions
Why does my heat pump keep switching on and off?
Frequent starting and stopping, called short cycling, is usually caused by an oversized heat pump, low water flow, too many zones closing at once or controls set with too narrow a range. It reduces efficiency and wears components. An engineer can check the settings, flow rates and design, and can often improve it with control changes before any parts are needed.
Is ice on my heat pump a fault?
Some frost on the outdoor unit in cold, damp weather is normal, and the unit clears it with regular defrost cycles, often releasing a little vapour. It becomes a fault when thick ice builds up and does not clear, or when ice blocks the fan. That can point to poor airflow, a failed sensor, drainage problems or low refrigerant, and needs checking.
Can you repair a heat pump installed by another company?
Yes. We carry out fault-finding and repairs on heat pumps installed by other companies, including monobloc and split systems. Tell us the make, model and approximate age when you get in touch, plus any error code shown. If the system is still under the manufacturer's warranty, it may be quicker to contact the original installer or manufacturer first.
How much does a heat pump repair cost?
Heat pump repairs have a typical range of £90–£1,100, including VAT, depending on the part and labour involved. Sensor replacements sit at the lower end, while control boards and refrigerant repairs on split systems sit higher. Every repair starts with a fault-finding visit, with a guide price of £90–£180 for the first hour, and the repair is priced before work goes ahead.