- Area
- Powys
- Postcode district
- NP8
- Nation
- Wales
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
Before you book: heat pump repairs in Crickhowell
Whoever installed your heat pump, aftercare can be arranged in Crickhowell. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Outdoor units in exposed spots around Crickhowell can ice more heavily, so siting is checked as part of any icing fault. Repairs in Crickhowell that need a part ordered are explained and priced before the engineer leaves.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Heat pumps installed by another company that need a second opinion
- Rooms or hot water not getting warm enough
- Outdoor units that have become noisy, iced up or keep switching on and off
What's included
- Supply and fitting of replacement parts
- Reading of error history and operating data
- Testing of sensors, pumps, valves, pressures and electrics
- System refill, venting and recommissioning after the repair
- Refrigerant repairs by an F-gas certified engineer where needed
Heat pump owners in Crickhowell can arrange a fault-finding visit at a rate agreed before an engineer attends.
Grants and rules for heat pumps in Wales
In Wales the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027; £2,500 for air-to-air). The MCS-certified installer named in your quote applies to Ofgem for you, and the grant comes off your Crickhowell quote.
What to budget for heat pump repairs in Crickhowell
Guide prices for Powys, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£650 |
| Refrigerant leak repair and re-gas (split systems) | £350–£950 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Designing for Crickhowell's winters
Crickhowell has about 7 hours 46 minutes of daylight at midwinter and 16 hours 42 minutes at midsummer. That swing matters if you pair a heat pump with solar panels: summer generation can cover much of the hot water, winter generation far less.
Booking a visit in Crickhowell
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Crickhowell.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Crickhowell: questions
What should I check before booking a visit in Crickhowell?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
Do you also cover Abergavenny?
Yes. We arrange heat pump servicing and repairs in Abergavenny, which is about 6 miles south-east of Crickhowell, and across Powys.
How much does a heat pump repair cost?
Heat pump repairs have a typical range of £90–£1,100, including VAT, depending on the part and labour involved. Sensor replacements sit at the lower end, while control boards and refrigerant repairs on split systems sit higher. Every repair starts with a fault-finding visit, with a guide price of £90–£180 for the first hour, and the repair is priced before work goes ahead.
Why is my heat pump showing an error code?
An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.

