Heat pump repair is the diagnosis and fixing of faults in an air source heat pump, its water circuit, its controls or the hot water cylinder. Many faults have a simple cause, such as low system pressure, a blocked filter or a control setting, while others involve a failed sensor, pump, fan or circuit board.
Across Powys and Powys, refrigerant repairs on split systems are carried out by an F-gas certified engineer. Outdoor units in exposed spots around Powys can ice more heavily, so siting is checked as part of any icing fault. We repair heat pumps in Powys whoever installed them, including older monobloc and split systems.
Who it suits
- Heat pumps showing an error code or fault light
- Outdoor units that have become noisy, iced up or keep switching on and off
- Systems losing pressure or needing frequent topping up
- Rooms or hot water not getting warm enough
Grants and rules for heat pumps in Wales
In Wales the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027; £2,500 for air-to-air). The MCS-certified installer named in your quote applies to Ofgem for you, and the grant comes off your quote.
Heat pump repairs prices in Powys
These are guide prices including VAT. The rate for your visit in Powys is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£650 |
| Refrigerant leak repair and re-gas (split systems) | £350–£950 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Towns we cover in Powys
We cover 10 towns in Powys for heat pump repairs. Each links to local guide prices and the grant position for Wales.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Brecon | LD3 | Crickhowell | 7 h 45 min |
| Builth Wells | LD2 | Llandrindod Wells | 7 h 43 min |
| Crickhowell | NP8 | Abergavenny | 7 h 46 min |
| Hay-on-Wye | HR3 | Builth Wells | 7 h 44 min |
| Knighton | LD7 | Newtown | 7 h 41 min |
| Llandrindod Wells | LD1 | Builth Wells | 7 h 42 min |
| Machynlleth | SY20 | Dolgellau | 7 h 38 min |
| Newtown | SY16 | Welshpool | 7 h 39 min |
| Welshpool | SY21 | Newtown | 7 h 37 min |
| Ystradgynlais | SA9 | Pontardawe | 7 h 47 min |
Heat pump repairs questions
How much does a heat pump repair cost?
Heat pump repairs have a typical range of £90–£1,100, including VAT, depending on the part and labour involved. Sensor replacements sit at the lower end, while control boards and refrigerant repairs on split systems sit higher. Every repair starts with a fault-finding visit, with a guide price of £90–£180 for the first hour, and the repair is priced before work goes ahead.
Why does my heat pump keep switching on and off?
Frequent starting and stopping, called short cycling, is usually caused by an oversized heat pump, low water flow, too many zones closing at once or controls set with too narrow a range. It reduces efficiency and wears components. An engineer can check the settings, flow rates and design, and can often improve it with control changes before any parts are needed.
Why is my heat pump showing an error code?
An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.
Do refrigerant repairs need a specialist?
Yes. Any work on a heat pump's refrigerant circuit, such as tracing a leak, replacing a component or re-gassing, must by law be done by an F-gas certified engineer where the refrigerant is fluorinated, such as R32; units using R290 (propane) need an engineer trained in flammable refrigerants. On split systems the refrigerant runs through pipes inside your home, so leaks there are more likely than on sealed monobloc units.