- Area
- South Glamorgan
- Postcode district
- CF10
- Nation
- Wales
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
Heat pump repairs for Cardiff homes
A heat pump that is serviced and set up properly keeps running efficiently for many years. Many heat pump faults trace back to settings, low pressure or a worn part rather than the heat pump itself, and those can usually be put right.
Outdoor units in exposed spots around Cardiff can ice more heavily, so siting is checked as part of any icing fault. Across Cardiff and South Glamorgan, refrigerant repairs on split systems are carried out by an F-gas certified engineer.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Systems losing pressure or needing frequent topping up
- Heat pumps installed by another company that need a second opinion
- Outdoor units that have become noisy, iced up or keep switching on and off
What's included
- A clear explanation of the fault and a price for the repair before work goes ahead
- Reading of error history and operating data
- Refrigerant repairs by an F-gas certified engineer where needed
- Fault-finding visit at a rate agreed before attending
- System refill, venting and recommissioning after the repair
We repair heat pumps in Cardiff whoever installed them, including older monobloc and split systems.
Grants and rules for heat pumps in Wales
Homes in Cardiff can use the Boiler Upgrade Scheme, which applies in Wales as well as England: £7,500 towards an air source heat pump, or £9,000 when it replaces oil or LPG heating for installations from 21 July 2026 to 31 March 2027. The MCS-certified installer named in your quote applies and deducts the grant.
What to budget for heat pump repairs in Cardiff
These are guide prices including VAT. The rate for your visit in Cardiff is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£650 |
| Refrigerant leak repair and re-gas (split systems) | £350–£950 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Winter daylight and heating in Cardiff
On the shortest day Cardiff gets about 7 hours 50 minutes of daylight, and the winter sun reaches only around 15° above the horizon at noon. Winters this far south are milder than in most of the UK, which helps a heat pump run at low flow temperatures for much of the season.
How a visit works in Cardiff
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Cardiff.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Cardiff: questions
Can you work on a heat pump in Cardiff that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Cardiff, whoever fitted them. Tell us the make and model when you get in touch.
How much does a visit cost in Cardiff?
The rate for a service or fault-finding visit is agreed before anyone attends. Any repair is priced in writing before parts are ordered, so you decide before work goes ahead.
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
Why is my heat pump showing an error code?
An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.
How much does a heat pump repair cost?
Heat pump repairs have a typical range of £90–£1,100, including VAT, depending on the part and labour involved. Sensor replacements sit at the lower end, while control boards and refrigerant repairs on split systems sit higher. Every repair starts with a fault-finding visit, with a guide price of £90–£180 for the first hour, and the repair is priced before work goes ahead.