- Area
- West Midlands
- Postcode district
- DY2
- Nation
- England
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
Heat pump repairs for Dudley homes
Whoever installed your heat pump, aftercare can be arranged in Dudley. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Across Dudley and the West Midlands, refrigerant repairs on split systems are carried out by an F-gas certified engineer. We repair heat pumps in Dudley whoever installed them, including older monobloc and split systems.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Systems losing pressure or needing frequent topping up
- Rooms or hot water not getting warm enough
- Heat pumps installed by another company that need a second opinion
What's included
- A clear explanation of the fault and a price for the repair before work goes ahead
- System refill, venting and recommissioning after the repair
- Refrigerant repairs by an F-gas certified engineer where needed
- Testing of sensors, pumps, valves, pressures and electrics
- Supply and fitting of replacement parts
Outdoor units in exposed spots around Dudley can ice more heavily, so siting is checked as part of any icing fault.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Dudley quote.
Guide prices for heat pump repairs in Dudley
These are guide prices including VAT. The rate for your visit in Dudley is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£650 |
| Refrigerant leak repair and re-gas (split systems) | £350–£950 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Designing for Dudley's winters
Dudley has about 7 hours 39 minutes of daylight at midwinter and 16 hours 50 minutes at midsummer. That swing matters if you pair a heat pump with solar panels: summer generation can cover much of the hot water, winter generation far less.
What happens when you book in Dudley?
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Dudley.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Dudley: questions
Can you work on a heat pump in Dudley that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Dudley, whoever fitted them. Tell us the make and model when you get in touch.
Do you also cover Brierley Hill?
Yes. We arrange heat pump servicing and repairs in Brierley Hill, which is about 2 miles south-west of Dudley, and across the West Midlands.
How much does a visit cost in Dudley?
The rate for a service or fault-finding visit is agreed before anyone attends. Any repair is priced in writing before parts are ordered, so you decide before work goes ahead.
Is ice on my heat pump a fault?
Some frost on the outdoor unit in cold, damp weather is normal, and the unit clears it with regular defrost cycles, often releasing a little vapour. It becomes a fault when thick ice builds up and does not clear, or when ice blocks the fan. That can point to poor airflow, a failed sensor, drainage problems or low refrigerant, and needs checking.
Why is my heat pump showing an error code?
An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.