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Heat pump servicing
West Midlands · DY2

Heat pump servicing in Dudley

We arrange heat pump servicing across Dudley and the DY2 district, including systems we did not install. Many manufacturers ask for an annual service to keep the warranty valid.

Area
West Midlands
Postcode district
DY2
Nation
England
Guide price
From £120 inc VAT
Visit
Rate agreed in advance

Heat pump servicing for Dudley homes

A heat pump that is serviced and set up properly keeps running efficiently for many years. Many heat pump faults trace back to settings, low pressure or a worn part rather than the heat pump itself, and those can usually be put right.

Landlords in Dudley can arrange servicing for several properties, with a dated record for each. Heat pumps in Dudley that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service.

An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.

  • Systems where the manufacturer's warranty requires annual servicing
  • Landlords who need dated service records for each property
  • Heat pumps installed by another company that need a new servicing arrangement

What's included

  • Refrigerant circuit checks on split systems by an F-gas certified engineer
  • Expansion vessel, pressure relief and water quality checks
  • Glycol or antifreeze protection test where fitted
  • Unvented cylinder safety checks and legionella cycle check
  • Magnetic filter and strainer clean, with system pressure topped up

We service heat pumps in Dudley whoever installed them, including monobloc and split systems.

Grants and rules for heat pumps in England

England

In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Dudley quote.

Heat pump servicing prices in Dudley

These are guide prices including VAT. The rate for your visit in Dudley is confirmed before we book it, and any repair is priced in writing before parts are ordered.

Heat pump servicing prices in Dudley
VisitGuide price
Annual heat pump service£120–£250
Fault-finding visit (first hour)£90–£180

Inc VAT. The rate for your visit is confirmed before booking.

Designing for Dudley's winters

7 h 39 minDaylight on the shortest day
16 h 50 minDaylight on the longest day
14°Noon sun height in December
52.50°NLatitude of Dudley

On the shortest day Dudley gets about 7 hours 39 minutes of daylight, with the noon sun around 14° up. The heating season runs from autumn into spring, so a heat pump that is sized correctly and set up with weather compensation does most of its work in steady, cool conditions.

Booking a visit in Dudley

  1. Book a service and tell us roughly how old the system is.
  2. An engineer visits your Dudley home and works through the service checklist.
  3. You receive a written record of the service and any recommendations.
  4. If a repair is needed, it is priced in writing before any work goes ahead.

Heat pump servicing in Dudley: questions

How often should a heat pump in Dudley be serviced?

Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.

What should I check before booking a visit in Dudley?

Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.

Can you work on a heat pump in Dudley that someone else installed?

Yes. We arrange servicing and repairs for most air source heat pumps in Dudley, whoever fitted them. Tell us the make and model when you get in touch.

Do I need to do anything between services?

A little. Keep the area around the outdoor unit clear of leaves, snow, plants and stored items so air flows freely. Check the system pressure gauge occasionally if you have one, and note any error codes. Avoid covering the unit or building an enclosure around it without advice, as this can reduce performance.

What does a heat pump service not include?

A service covers inspection, cleaning, testing and adjustment. It does not include replacement parts, major repairs, system flushing or radiator changes, which are quoted separately if needed. If the engineer finds a fault, they explain what it is, what it would cost to fix and whether it needs doing now or can wait.

Ready to price your heat pump?

Use the guide price tool, or book a free home survey and fixed written quote.

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