- Area
- West Midlands
- Postcode district
- DY8
- Nation
- England
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
Heat pump repairs for Stourbridge homes
Whoever installed your heat pump, aftercare can be arranged in Stourbridge. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
For repeated faults in Stourbridge, the engineer looks at the system design as well as the failed part. Outdoor units in exposed spots around Stourbridge can ice more heavily, so siting is checked as part of any icing fault.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Rooms or hot water not getting warm enough
- Heat pumps installed by another company that need a second opinion
- Outdoor units that have become noisy, iced up or keep switching on and off
What's included
- Fault-finding visit at a rate agreed before attending
- System refill, venting and recommissioning after the repair
- Supply and fitting of replacement parts
- A clear explanation of the fault and a price for the repair before work goes ahead
- Reading of error history and operating data
Repairs in Stourbridge that need a part ordered are explained and priced before the engineer leaves.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Stourbridge quote.
Heat pump repairs costs around Stourbridge
These are guide prices including VAT. The rate for your visit in Stourbridge is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£650 |
| Refrigerant leak repair and re-gas (split systems) | £350–£950 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Winter daylight and heating in Stourbridge
On the shortest day Stourbridge gets about 7 hours 40 minutes of daylight, with the noon sun around 14° up. The heating season runs from autumn into spring, so a heat pump that is sized correctly and set up with weather compensation does most of its work in steady, cool conditions.
How a visit works in Stourbridge
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Stourbridge.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Stourbridge: questions
Can you work on a heat pump in Stourbridge that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Stourbridge, whoever fitted them. Tell us the make and model when you get in touch.
What should I check before booking a visit in Stourbridge?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
Why does my heat pump keep switching on and off?
Frequent starting and stopping, called short cycling, is usually caused by an oversized heat pump, low water flow, too many zones closing at once or controls set with too narrow a range. It reduces efficiency and wears components. An engineer can check the settings, flow rates and design, and can often improve it with control changes before any parts are needed.
How much does a heat pump repair cost?
Heat pump repairs have a typical range of £90–£1,100, including VAT, depending on the part and labour involved. Sensor replacements sit at the lower end, while control boards and refrigerant repairs on split systems sit higher. Every repair starts with a fault-finding visit, with a guide price of £90–£180 for the first hour, and the repair is priced before work goes ahead.