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Heat pump repairs
Wiltshire · SN15

Heat pump repairs in Chippenham

Fault-finding and repairs for heat pumps in Chippenham: diagnosis first, then a written price for the repair before any parts are ordered.

Area
Wiltshire
Postcode district
SN15
Nation
England
Guide price
From £90 inc VAT
Visit
Rate agreed in advance

Heat pump repairs for Chippenham homes

Aftercare matters as much as installation. For a heat pump in Chippenham the visit checks the outdoor unit, the water circuit and the controls, and the engineer explains any settings that would help the system run more efficiently.

Repairs in Chippenham that need a part ordered are explained and priced before the engineer leaves. For repeated faults in Chippenham, the engineer looks at the system design as well as the failed part.

When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.

  • Outdoor units that have become noisy, iced up or keep switching on and off
  • Rooms or hot water not getting warm enough
  • Heat pumps installed by another company that need a second opinion

What's included

  • Supply and fitting of replacement parts
  • A clear explanation of the fault and a price for the repair before work goes ahead
  • Fault-finding visit at a rate agreed before attending
  • Reading of error history and operating data
  • Refrigerant repairs by an F-gas certified engineer where needed

Outdoor units in exposed spots around Chippenham can ice more heavily, so siting is checked as part of any icing fault.

Grants and rules for heat pumps in England

England

In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Chippenham quote.

Heat pump repairs costs around Chippenham

Guide prices for Wiltshire, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.

Heat pump repairs costs around Chippenham
RepairGuide price
Fault-finding visit and diagnosis£90–£180
Sensor or thermistor replacement£120–£280
Expansion vessel or pressure relief valve£150–£350
Circulating pump replacement£250–£480
Fan motor replacement£300–£660
Refrigerant leak repair and re-gas (split systems)£350–£960
Main control board (PCB) replacement£450–£1,100

Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.

Winter daylight and heating in Chippenham

7 h 50 minDaylight on the shortest day
16 h 38 minDaylight on the longest day
15°Noon sun height in December
51.46°NLatitude of Chippenham

Chippenham sees roughly 7 hours 50 minutes of daylight in late December against 16 hours 38 minutes in June. Milder southern winters suit heat pumps well, though the system is still sized for a cold snap rather than an average day.

How a visit works in Chippenham

  1. Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
  2. We confirm the fault-finding rate and arrange a visit in Chippenham.
  3. The engineer diagnoses the fault and gives you a written price for the repair.
  4. Parts are ordered once you agree, and the repair is completed and tested.

Heat pump repairs in Chippenham: questions

How often should a heat pump in Chippenham be serviced?

Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.

Will the engineer need access indoors as well as outside?

Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.

Can you work on a heat pump in Chippenham that someone else installed?

Yes. We arrange servicing and repairs for most air source heat pumps in Chippenham, whoever fitted them. Tell us the make and model when you get in touch.

Do refrigerant repairs need a specialist?

Yes. Any work on a heat pump's refrigerant circuit, such as tracing a leak, replacing a component or re-gassing, must by law be done by an F-gas certified engineer where the refrigerant is fluorinated, such as R32; units using R290 (propane) need an engineer trained in flammable refrigerants. On split systems the refrigerant runs through pipes inside your home, so leaks there are more likely than on sealed monobloc units.

How much does a heat pump repair cost?

Heat pump repairs have a typical range of £90–£1,100, including VAT, depending on the part and labour involved. Sensor replacements sit at the lower end, while control boards and refrigerant repairs on split systems sit higher. Every repair starts with a fault-finding visit, with a guide price of £90–£180 for the first hour, and the repair is priced before work goes ahead.

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