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Heat pump repairs
Wiltshire · SN12

Heat pump repairs in Melksham

We arrange repairs and fault-finding for air source heat pumps in Melksham and the SN12 district, including systems installed by other companies.

Area
Wiltshire
Postcode district
SN12
Nation
England
Guide price
From £90 inc VAT
Visit
Rate agreed in advance

Heat pump repairs for Melksham homes

Whoever installed your heat pump, aftercare can be arranged in Melksham. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.

We repair heat pumps in Melksham whoever installed them, including older monobloc and split systems. Across Melksham and Wiltshire, refrigerant repairs on split systems are carried out by an F-gas certified engineer.

When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.

  • Outdoor units that have become noisy, iced up or keep switching on and off
  • Rooms or hot water not getting warm enough
  • Heat pumps showing an error code or fault light

What's included

  • Reading of error history and operating data
  • Supply and fitting of replacement parts
  • Refrigerant repairs by an F-gas certified engineer where needed
  • System refill, venting and recommissioning after the repair
  • Fault-finding visit at a rate agreed before attending

Outdoor units in exposed spots around Melksham can ice more heavily, so siting is checked as part of any icing fault.

Grants and rules for heat pumps in England

England

Homes in Melksham can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.

Guide prices for heat pump repairs in Melksham

These are guide prices including VAT. The rate for your visit in Melksham is confirmed before we book it, and any repair is priced in writing before parts are ordered.

Guide prices for heat pump repairs in Melksham
RepairGuide price
Fault-finding visit and diagnosis£90–£180
Sensor or thermistor replacement£120–£280
Expansion vessel or pressure relief valve£150–£350
Circulating pump replacement£250–£480
Fan motor replacement£300–£660
Refrigerant leak repair and re-gas (split systems)£350–£960
Main control board (PCB) replacement£450–£1,100

Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.

How long is the heating season in Melksham?

7 h 51 minDaylight on the shortest day
16 h 37 minDaylight on the longest day
15°Noon sun height in December
51.37°NLatitude of Melksham

Melksham sees roughly 7 hours 51 minutes of daylight in late December against 16 hours 37 minutes in June. Milder southern winters suit heat pumps well, though the system is still sized for a cold snap rather than an average day.

What happens when you book in Melksham?

  1. Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
  2. We confirm the fault-finding rate and arrange a visit in Melksham.
  3. The engineer diagnoses the fault and gives you a written price for the repair.
  4. Parts are ordered once you agree, and the repair is completed and tested.

Heat pump repairs in Melksham: questions

Can you work on a heat pump in Melksham that someone else installed?

Yes. We arrange servicing and repairs for most air source heat pumps in Melksham, whoever fitted them. Tell us the make and model when you get in touch.

Will the engineer need access indoors as well as outside?

Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.

What should I check before booking a visit in Melksham?

Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.

Is ice on my heat pump a fault?

Some frost on the outdoor unit in cold, damp weather is normal, and the unit clears it with regular defrost cycles, often releasing a little vapour. It becomes a fault when thick ice builds up and does not clear, or when ice blocks the fan. That can point to poor airflow, a failed sensor, drainage problems or low refrigerant, and needs checking.

Why is my heat pump showing an error code?

An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.

Ready to price your heat pump?

Use the guide price tool, or book a free home survey and fixed written quote.

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