- Area
- Aberdeenshire and Moray
- Postcode district
- AB43
- Nation
- Scotland
- Guide price
- From £120 inc VAT
- Visit
- Rate agreed in advance
Heat pump servicing in Fraserburgh: what to expect
Aftercare matters as much as installation. For a heat pump in Fraserburgh the visit checks the outdoor unit, the water circuit and the controls, and the engineer explains any settings that would help the system run more efficiently.
We service heat pumps in Fraserburgh whoever installed them, including monobloc and split systems. Landlords in Fraserburgh can arrange servicing for several properties, with a dated record for each.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Landlords who need dated service records for each property
- Homes where running costs have crept up or rooms feel cooler than before
- Heat pumps a year or more past installation
What's included
- Refrigerant circuit checks on split systems by an F-gas certified engineer
- Glycol or antifreeze protection test where fitted
- Expansion vessel, pressure relief and water quality checks
- Cleaning of the outdoor unit coil, fan area and condensate drain
- Magnetic filter and strainer clean, with system pressure topped up
Heat pumps in Fraserburgh that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service.
Grants and rules for heat pumps in Scotland
The Boiler Upgrade Scheme does not apply in Scotland. Instead, homeowners in Fraserburgh can apply to Home Energy Scotland for a grant of up to £7,500 towards a heat pump, with up to £1,500 more for eligible rural and island homes, plus an optional interest-free loan of up to £7,500. You need a written funding offer before any work starts.
Heat pump servicing costs around Fraserburgh
These are guide prices including VAT. The rate for your visit in Fraserburgh is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£260 |
| Fault-finding visit (first hour) | £90–£190 |
Inc VAT. The rate for your visit is confirmed before booking.
Designing for Fraserburgh's winters
Fraserburgh has about 6 hours 32 minutes of daylight at midwinter against 18 hours 05 minutes in midsummer. Heat pumps are designed to keep working well below freezing, but the design temperature for the survey is set for local conditions, not an average day.
How a visit works in Fraserburgh
- Book a service and tell us roughly how old the system is.
- An engineer visits your Fraserburgh home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Fraserburgh: questions
Can you work on a heat pump in Fraserburgh that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Fraserburgh, whoever fitted them. Tell us the make and model when you get in touch.
Do you also cover Peterhead?
Yes. We arrange heat pump servicing and repairs in Peterhead, which is about 15 miles south-east of Fraserburgh, and across Aberdeenshire and Moray.
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
Is servicing needed to keep my warranty valid?
Often, yes. Many manufacturer warranties require an annual service with a dated record, and some extended warranties require an approved installer. Manufacturer warranties pass to you, and the length depends on the make and model. Check your warranty documents, and keep every service record safe with your MCS certificate and handover pack.
What does a heat pump service not include?
A service covers inspection, cleaning, testing and adjustment. It does not include replacement parts, major repairs, system flushing or radiator changes, which are quoted separately if needed. If the engineer finds a fault, they explain what it is, what it would cost to fix and whether it needs doing now or can wait.

