- Area
- County Londonderry
- Postcode district
- BT52
- Nation
- Northern Ireland
- Guide price
- From £120 inc VAT
- Visit
- Rate agreed in advance
Heat pump servicing for Coleraine homes
Whoever installed your heat pump, aftercare can be arranged in Coleraine. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Heat pumps in Coleraine that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service. Service visits in Coleraine include unvented cylinder safety checks alongside the heat pump itself.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Homes where running costs have crept up or rooms feel cooler than before
- Landlords who need dated service records for each property
- Heat pumps a year or more past installation
What's included
- Controls and error log check, with settings adjusted where needed
- Glycol or antifreeze protection test where fitted
- Refrigerant circuit checks on split systems by an F-gas certified engineer
- Unvented cylinder safety checks and legionella cycle check
- Magnetic filter and strainer clean, with system pressure topped up
Landlords in Coleraine can arrange servicing for several properties, with a dated record for each.
Grants and rules for heat pumps in Northern Ireland
Northern Ireland does not have a dedicated heat pump grant for homeowners at present, and the Boiler Upgrade Scheme does not apply here. Heat pumps have sometimes been funded through the Northern Ireland Sustainable Energy Programme, so it is worth checking what is open when you enquire about a home in Coleraine.
Heat pump servicing prices in Coleraine
Guide prices for County Londonderry, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£240 |
| Fault-finding visit (first hour) | £90–£170 |
Inc VAT. The rate for your visit is confirmed before booking.
Short winter days in Coleraine and what they mean
Coleraine sees roughly 7 hours 08 minutes of daylight in December and 17 hours 24 minutes in June. With a longer heating season than the south, the gains from low flow temperatures and good controls add up over the year.
How a visit works in Coleraine
- Book a service and tell us roughly how old the system is.
- An engineer visits your Coleraine home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Coleraine: questions
What should I check before booking a visit in Coleraine?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Can you work on a heat pump in Coleraine that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Coleraine, whoever fitted them. Tell us the make and model when you get in touch.
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
Is servicing needed to keep my warranty valid?
Often, yes. Many manufacturer warranties require an annual service with a dated record, and some extended warranties require an approved installer. Manufacturer warranties pass to you, and the length depends on the make and model. Check your warranty documents, and keep every service record safe with your MCS certificate and handover pack.
How often should a heat pump be serviced?
Once a year is the usual recommendation for air source heat pumps, and many manufacturers require it as a warranty condition. An annual visit cleans filters and strainers, checks pressures and controls, and tests the unvented cylinder's safety devices. If you notice a drop in performance, unusual noises or repeated error codes between services, arrange a visit sooner.

